Services de santé mentale
Le présent référentiel est destiné aux établissements proposant des services de santé mentale aux patients placés en milieu hospitalier ou dans un centre de santé mentale. Plus précisément, ce référentiel porte sur l'examen des interactions du client et de la famille avec des équipes interprofessionnelles dans le continuum des soins impliquant des services tels que l'évaluation et le diagnostic, les interventions d'urgence, l'éducation à la santé mentale, la prévention du suicide, la réduction de la stigmatisation ainsi que la sécurité du client, de la famille et du personnel.
Le présent référentiel comprend les sections suivantes :
- Investir dans des services de qualité
- Construire une équipe préparée et compétente
- Fournir des services sûrs et efficaces
HSO is an independent, not‑for‑profit corporation and is registered in Canada as a charity, in accordance with Canada Revenue Agency rules, with a mandate to enable and empower people around the world to continuously improve quality of care.
While designated as a Standards Development Organization by the Standards Council of Canada (SCC), HSO operates independently from SCC. HSO does not receive ongoing funding from SCC, other crown corporations of Canada, or federal or provincial entities.
HSO charges a nominal fee to help offset the associated costs of development and maintenance of HSO standards, as most HSO standards are self-funded.
If cost is a barrier to accessing an HSO standard, please email publications@healthstandards.org and a team member will assist you.
Standards available for purchase through this E-Store are considered HSO standards and must only be used in accordance with applicable HSO Terms of Use or client agreement and are not applicable for assessment purposes. If you are part of an assessment program such as the Qmentum accreditation program, with one of our partners including Accreditation Canada, Qualicor Europe, IQG, or IQMH, your assessment body will provide you with the assessment standard prior to the standard being incorporated into your program and used for surveys or assessment purposes. For information on assessment standards, or to obtain the version specific to your program, please contact your assessment provider.
Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email publications@healthstandards.org.
