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Mental Health Services V3 EN

Mental Health Services V3 EN

$100.00 CAD

The lifetime prevalence of mental illness continues to increase and affects nearly half the population worldwide, specifically mood and anxiety disorders. These disorders are often underdiagnosed as only two in every five people seek assistance in the year of onset of the disorder. The World Health Organization (WHO) defines mental health as “a state of well-being in which clients realize their own potential, can cope with the normal stresses of life, can work productively and fruitfully, and are able to make a contribution to their community.”

HSO’s Mental Health Services standards are for organizations providing mental health services in a variety of settings such as a clinic; community agency; hospital; client’s or family’s home, school, or workplace. Services should be provided in the client’s preferred environment whenever possible and may include mental health promotion and education, early intervention services, crisis intervention, counselling and therapy, treatment, peer/self-help programs, diversion and court support, and social rehabilitation/recreation.

HSO’s Mental Health Services standards contain the following sections:

  • Investing in Mental Health Services
  • Having the Right People · Delivering Mental Health Services
  • Maintaining Client Information
  • Monitoring the Safety and Quality of Mental Health Services 

    This is a standalone HSO standard and is not meant for assessment purposes. If you are part of an assessment program (such as accreditation) with one of our partners such as Accreditation Canada, NIAZ, IQG or others, your assessment provider will provide you with the assessment standard before it is introduced to your program. For information on assessment standards or to obtain the copy specific to your program, please contact your assessment provider.

    Requesting printed standards: Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email

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