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Virtual Health - CAN/HSO 83001:2018 (E)

Virtual Health - CAN/HSO 83001:2018 (E)

$0.00 CAD $119.00 CAD

Health Standards Organization (HSO) and Accreditation Canada are providing complimentary access to a selection of resources to fight COVID-19. 

1 Scope

1.1   Purpose

The standard specifies the requirements for organizations that receive and/or deliver Virtual Health services, ensuring they address quality and safety and put patients at the centre of what they do.

The standard provides:

  • Organizations that receive and/or deliver Virtual Health services with guidance on how to ensure quality and safety in their institutional and virtual contexts
  • Policy makers with a blueprint for the requirements to designate organizations that receive and/or deliver Virtual Health services in their jurisdictions
  • External assessment bodies with measurable requirements to include in assessment programs

This standard is intended to be used in conjunction with other related standards that apply to hospitals and specialized hospitals. It is not intended to be used in isolation.

 1.2   Applicability

This standard applies to all health service organizations that receive and/or deliver Virtual Health, regardless of the model (i.e., centralized/decentralized; hospital, regional, provincial/territorial).

Standards that are available for purchase through this E-Store are to be considered HSO standards and may not be applicable for assessment purposes at this time. If you are part of an assessment program (such as Qmentum) with one of our partners such as Accreditation Canada, NIAZ, IQG or IQMH your assessment body will provide you with the assessment standard prior to the standard being incorporated into your program and used for surveys or assessment purposes. For information on assessment standards, or to obtain the version specific to your program, please contact your assessment provider.

Requesting printed standards: Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email

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