Hospice, Palliative, and End of Life Services V3 EN
The World Health Organization (WHO) defines palliative care as an approach that improves the quality of life of patients and their families facing the problems associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment, and treatment of pain and other problems - physical, psychosocial and spiritual.
HSO's sector and service-based standards help organizations access quality at the point of service delivery and are for organizations providing treatment and services within a hospice, a hospital on an inpatient or outpatient basis, or the home setting. They are based upon five key elements of service excellence: clinical leadership, people, process, information, and performance.
HSO’s Hospice, Palliative, and End-of-Life Services standards contain the following sections:
- Investing in Hospice, Palliative, and End-of-Life Services
- Having the Right People
- Delivering Hospice, Palliative, and End-of-Life Services
- Enhancing Quality of Life
- Maintaining Client Information
- Monitoring the Safety and Quality of Hospice, Palliative, and End-of-Life Services
Requesting printed standards: Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email firstname.lastname@example.org