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Child, Youth and Family Services - HSO 82001:2017(E)

Child, Youth and Family Services - HSO 82001:2017(E)

$119.00 CAD

View a full description of this standard, including an infographic and downloadable preview on the HSO website

This standard is expected to contribute to several key outcomes for the clients using child welfare services:

  • Programs and interventions are responsive to the needs of the client and are culturally safe, inclusive, and build on their strengths.
  • The voice of the child or youth is heard, acknowledged, and respected, to the greatest extent possible, in all aspects of service delivery.
  • There are multiple opportunities in the community whereby clients and families may receive services that allow the child to be healthier, better socially integrated and have improved long-term health and social outcomes.
  • Family conflict, crises and emergencies are better managed because a plan and a process has been developed with input from clients and families.
  • Family-based caregivers such as foster parents and kinship parents have higher confidence in their ability to perform their role because of increased access to ongoing education, training, and support.

It is important that this standard is considered by organizations that provide or oversee programs and services for children, youth, and families along side other policy and guidance documents such as those from the United Nations: Convention on the Rights of the Child, Eurochild: Compendium of inspiring practices- Early intervention and prevention in family, and regional human services bodies.


HSO is an independent, not‑for‑profit corporation and is registered in Canada as a charity, in accordance with Canada Revenue Agency rules, with a mandate to enable and empower people around the world to continuously improve quality of care.

While designated as a Standards Development Organization by the Standards Council of Canada (SCC), HSO operates independently from SCC. HSO does not receive ongoing funding from SCC, other crown corporations of Canada, or federal or provincial entities.

HSO charges a nominal fee to help offset the associated costs of development and maintenance of HSO standards, as most HSO standards are self-funded.

If cost is a barrier to accessing an HSO standard, please email publications@healthstandards.org and a team member will assist you.

Standards available for purchase through this E-Store are considered HSO standards and must only be used in accordance with applicable HSO Terms of Use or client agreement and are not applicable for assessment purposes. If you are part of an assessment program such as the Qmentum accreditation program, with one of our partners including Accreditation Canada, Qualicor Europe, IQG, or IQMH, your assessment body will provide you with the assessment standard prior to the standard being incorporated into your program and used for surveys or assessment purposes. For information on assessment standards, or to obtain the version specific to your program, please contact your assessment provider.

Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email publications@healthstandards.org.


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