{"title":"Products by Language - English","description":"","products":[{"product_id":"leadership-can-hso-2001-2020e","title":"Leadership - CAN\/HSO 2001:2020(E)","description":"\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eCAN\/HSO 2001:2020 (E) \u003c\/span\u003e\u003ci\u003e\u003cspan data-contrast=\"auto\"\u003eLeadership \u003c\/span\u003e\u003c\/i\u003e\u003cspan data-contrast=\"auto\"\u003especifies the responsibilities and functions of organizational management and leaders of health and social services organizations, to enable the delivery of safe and quality care.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eCAN\/HSO 2001:2020 (E)\u003c\/span\u003e\u003ci\u003e\u003cspan data-contrast=\"auto\"\u003e Leadership \u003c\/span\u003e\u003c\/i\u003e\u003cspan data-contrast=\"auto\"\u003eis\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e a revision of HSO 2001:2011. The revision was made to \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003eensure\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e the standard remains relevant to the needs of health and social services organizations. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":259}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eCAN\/HSO 2001:2020 (E) \u003c\/span\u003e\u003ci\u003e\u003cspan data-contrast=\"auto\"\u003eLeadership \u003c\/span\u003e\u003c\/i\u003e\u003cspan data-contrast=\"auto\"\u003eis intended to be used \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003eby different types and sizes of health and social services organizations across the continuum of care to support an integrated approach within and outside the organization. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":259}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp aria-level=\"1\"\u003e\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eExamples of organizations that may use this standard\u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003e inc\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003elude hospitals, clinics, health \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003ecentres\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e, home and community care organizations, social services organizations, and health and social service networks and systems.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559738\":240,\"335559739\":0,\"335559740\":259}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis standard is intended to be\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e used\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e as part of a conformity assessment\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e. \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003eIt\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e provides:\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":1440,\"335559738\":40,\"335559739\":200,\"335559740\":240,\"335559991\":360}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eOrganizations with the required \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003eresponsibilities of organizational management and leaders to provide safe and quality care\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":709,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003ePolicy makers with \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003ea guide on best practices in organizational leadership to help promote consistency across their jurisdictions \u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":709,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eClients and families with information about what they can expect from organizations in their community, and \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003ehow\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e they can engage with the leadership of the organization\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":709,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eExternal assessment bodies with measurable requirements to include in assessment programs\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":709,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp aria-level=\"1\"\u003e\u003cb\u003e\u003cspan data-contrast=\"none\"\u003eAbout the content:\u003c\/span\u003e\u003c\/b\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559738\":240,\"335559739\":0,\"335559740\":259}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe technical content of the standard is divided as follows: \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":259}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eCreating and sustaining a caring culture\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003ePlanning and \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003edesigning\u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003e services\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eAllocating and managing organizational resources \u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eManaging and monitoring organizational health and safety\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003etechnical content of the standard consists of clauses, criteria, and guidelines.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":259}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eClause\u003c\/span\u003e\u003c\/b\u003e\u003cb\u003e\u003cspan data-contrast=\"none\"\u003e: \u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"none\"\u003eIntroductory statement for a set of criteria. It is not a goal statement. \u003c\/span\u003e\u003cspan data-contrast=\"none\"\u003e \u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":851,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eCriterion: \u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003eA requirement that is to be evaluated. May be referred to as a sub-clause. \u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":851,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eGuideline: \u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003eAdditional information to help understand the criterion. It does not contain new information of evaluation content.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":851,\"335559738\":40,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":1440,\"335559738\":40,\"335559739\":200,\"335559740\":240,\"335559991\":360}'\u003e \u003c\/span\u003e\u003cspan data-contrast=\"auto\"\u003eThis standard will be undergoing periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.  \u003c\/span\u003e\u003cspan data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":1440,\"335559738\":40,\"335559739\":200,\"335559740\":240,\"335559991\":360}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":6122511630374,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/LeadershipSnipStandardENg.png?v=1594070660"},{"product_id":"palliative-care-services-can-hso-13001-2020e","title":"Palliative Care Services - CAN\/HSO 13001:2020(E)","description":"\u003ch1\u003ePreface\u003c\/h1\u003e\n\u003cp\u003eCAN\/HSO 13001:2020 (E) Palliative Care Services standard is an update to the HSO 13001 (E) Hospice, Palliative, End of-Life Services standard, published in 2011. The standard was initially developed for facilities that offered palliative and end-of-life services and had a minimum of 10 beds, such as acute care organizations and long-term care facilities. In this 2020 edition, the scope has been broadened to include home and community care organizations that provide care in a client’s home and in community settings, and the ten-bed minimum has been removed. Additionally, the standard now focuses solely on adult populations, and terminology to reflect hospice care has been added.\u003c\/p\u003e\n\u003cp\u003eThe criteria in the standard are grouped into five sections, as follows:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1 – Building a prepared and competent team\u003c\/li\u003e\n\u003cli\u003e2 – Providing safe and effective services\u003c\/li\u003e\n\u003cli\u003e3 – Providing an enabling and supportive environment for the delivery of people-centred palliative care services\u003c\/li\u003e\n\u003cli\u003e4 – Designing and delivering coordinated services that meet the palliative care needs of clients, families, and\/or caregivers\u003c\/li\u003e\n\u003cli\u003e5 – Providing on-going support and services.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis standard will be undergoing a periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStandard Type:\u003c\/strong\u003e This standard is intended to be used as part of a conformity assessment.\u003c\/p\u003e\n\u003cp\u003eThe technical content of the standard consists of clauses, criteria, and guidelines.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eClause: \u003c\/strong\u003eIntroductory statement for a set of criteria. It is not a goal statement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCriterion: \u003c\/strong\u003eA requirement that is to be evaluated. May be referred to as a sub-clause.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGuideline: \u003c\/strong\u003eAdditional information to help understand the criterion. It does not contain new information of evaluation content.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eScope\u003c\/h1\u003e\n\u003ch4\u003ePurpose\u003c\/h4\u003e\n\u003cp\u003eThe purpose of CAN\/HSO 13001:2020 (E) – Palliative Care Services is to provide organizations with evidence-based guidance on how to deliver high-quality and safe palliative care and end-of-life services to clients, families, and\/or caregivers. The standard is intended to be used in conjunction with appropriate jurisdictional regulations and applies to all settings where palliative care services are delivered, including hospitals, hospices, and in the home and community settings.\u003c\/p\u003e\n\u003cp\u003eCAN\/HSO 13001:2020 (E) – Palliative Care Services targets adult populations with life-limiting or serious illness who need palliative care services. The standard provides evidence-based guidance on improving quality of life, reducing physical and psychological symptoms, supporting families and\/or caregivers, and ensuring clients have a peaceful and dignified death. Special attention is paid to the role of the client’s involvement in their own care planning, and the involvement of families and\/or caregivers throughout the continuum of care.\u003c\/p\u003e\n\u003ch4\u003eApplicability\u003c\/h4\u003e\n\u003cp\u003eCAN\/HSO 13001:2020 (E) – Palliative Care Services specifies requirements for hospitals, hospices, long-term care facilities, home care and community organizations that provide palliative care services to adult populations. While it is not within the scope of this standard to address the palliative care needs of paediatric populations, the criteria can be extended to this population, where applicable.\u003c\/p\u003e\n\u003cp\u003eIt is an evidence-based tool to help all organizations improve safety and quality of care for clients receiving palliative care services.\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":6122648141862,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/StandardSnipEN.png?v=1594063689"},{"product_id":"diagnostic-imaging-services-hso-42002-2019e","title":"Diagnostic Imaging Services - HSO 42002:2019(E)","description":"\u003ch1\u003ePreface\u003c\/h1\u003e\n\u003cp\u003eThis HSO 42002:2019 (E) Diagnostic Imaging Services Standard is an updated version of Health Standard Organization’s (HSO) previous Diagnostic Imaging standard, which has been revised to incorporate changes and developments in the sector.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis standard will be undergoing a periodic maintenance. HSO will review and publish this standard on a \u003c\/span\u003e\u003cspan\u003eschedule not to exceed five years from the date of publication\u003c\/span\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStandard Type\u003c\/strong\u003e: \u003cspan\u003eThis standard is intended to be used as part of a conformity assessment \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe technical content of the standard consists of clauses, criteria and guidelines.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause: \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eIntroductory statement for a set of criteria. It is not a goal statement. \u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriterion: \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eA requirement that is to be evaluated. May be referred to as a sub-clause. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuideline: \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eAdditional information to help understand the criterion. It does not contain new information of evaluation content.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e1 Scope\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\n\u003cspan\u003e1.1   \u003c\/span\u003e\u003cspan\u003ePurpose\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cp\u003eThe HSO 42002:2019 – Diagnostic Imaging Services Standard provides guidance to deliver quality and safe diagnostic imaging services. The standard promotes an integrated approach to diagnostic imaging where diagnostic imaging providers work with referring medical professionals not only to provide the services but to improve them. The standard addresses the structures and processes required at the service delivery level to provide quality and safe care, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eMeeting the Needs of Patients and Referring Medical Professionals \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHaving the Right People\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding a Safe Environment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting, Operating and Maintaining Diagnostic Imaging Equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUsing Diagnostic Imaging Services Safely\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eKeeping Records Accurate, Up to Date, and Secure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring the Safety and Quality of Diagnostic Imaging Services\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003e\n\u003cspan\u003e1.2   \u003c\/span\u003e\u003cspan\u003eApplicability\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cp\u003eThe diagnostic imaging modalities addressed in this standard include echocardiography, magnetic resonance imaging, nuclear medicine, positron emission tomography, radiography, computed tomography, mammography, bone mineral densitometry, fluoroscopy, angiography, and sonography. Radiotherapy is covered by HSO 34005:2018 – Cancer Care. \u003c\/p\u003e\n\u003cp\u003eHSO 42002:2019 – Diagnostic Imaging Services Standard applies to organizations that provide diagnostic imaging services in a hospital setting. This standard applies to all diagnostic imaging that occurs in the organization and is not limited to diagnostic imaging services provided in the radiology department. Criteria for standalone diagnostic imaging clinics can be found in HSO 42003:2018 – Medical Imaging Centres Standard.\u003c\/p\u003e\n\u003cp\u003eThis standard provides the organization, managers, supervisors, referring medical professionals, administrative staff, and diagnostic imaging providers with guidance to address quality and safety in relation to diagnostic imaging services.\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":6123041456166,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/FrontPage-Capture-SHop.png?v=1571881527"},{"product_id":"allied-health-education-program-standard-can-hso-40001-2020-e","title":"(Allied) Health Education Program Standard - CAN\/HSO 40001:2020 (E)","description":"\u003ch1\u003ePreface\u003c\/h1\u003e\n\u003cp\u003eThis is the first edition of the Health Standards Organization HSO 40001:2020 (E), (Allied) Health Education Program Standard. The standard outlines requirements and provides guidance in the following areas:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStudent attainment of competence\u003c\/li\u003e\n\u003cli\u003eStudent interests and rights\u003c\/li\u003e\n\u003cli\u003eEducational program resources\u003c\/li\u003e\n\u003cli\u003eEducational program management, oversight, administration, and structure\u003c\/li\u003e\n\u003cli\u003eQuality improvement and innovation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe standard specifies requirements for health education programs to conduct educational activities that enable graduates to deliver quality health services to patients and families. The content was prepared by the HSO Technical Committee on Health Education Programs.This standard will be undergoing periodic maintenance. HSO will review and publish this standard within five years of the date of publication.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStandard type:\u003c\/strong\u003e This standard is intended to be used as part of a conformity assessment.\u003cbr\u003eThe technical content of the standard consists of clauses, criteria and guidelines.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eClause: Introductory statement for a set of criteria. It is not a goal statement.\u003c\/li\u003e\n\u003cli\u003eCriterion: A requirement that is to be evaluated. May be referred to as a sub-clause.\u003cbr\u003eIn this standard, criteria use the following auxiliary verbs.\n\u003cul\u003e\n\u003cli\u003eShall\/Shall not: is used to express a requirement. A provision the user is obliged to satisfy to comply with the standard.\u003c\/li\u003e\n\u003cli\u003eShould\/Should not: is used to express a strong recommendation that is expected to be followed unless there is a strong reason not to.\u003c\/li\u003e\n\u003cli\u003eMay\/Need not: is used to express permissible provisions within the limits of this standard.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eGuideline: Additional information to help understand the criterion. It does not contain new information of\u003cbr\u003eevaluation content.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eScope\u003c\/h2\u003e\n\u003ch2\u003ePurpose\u003c\/h2\u003e\n\u003cp\u003eThis standard specifies the requirements that institutions are expected to meet in the design and delivery of all components of their health education programs to ensure they are effective and integrated.\u003cbr\u003eThis standard provides:\u003cbr\u003e\u003cstrong\u003eEducational institutions and clinical settings\u003c\/strong\u003e with national guidance on program quality for health education programs.\u003cbr\u003e\u003cstrong\u003eRegulators\u003c\/strong\u003e with a national standard on which to base the accreditation of health education programs.\u003cbr\u003e\u003cstrong\u003eExternal assessment bodies\u003c\/strong\u003e with measureable requirements against which to assess health education programs.\u003cbr\u003eThis standard is intended to be used along competency profiles and provincial requirements, where applicable.\u003c\/p\u003e\n\u003ch2\u003eApplicability\u003c\/h2\u003e\n\u003cp\u003eThis standard applies to health education programs in professions whose representative organizations have accepted and endorsed the standard. For the purposes of this document, the (Allied) Health Education Program Standard will hereby be referred to as the \u003cem\u003eHealth Education Program Standard.\u003c\/em\u003e\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":31441915183238,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/Allied_Snip.png?v=1583511848"},{"product_id":"primary-health-care-services-can-hso-34015-2020","title":"Primary Health Care Services - CAN\/HSO 34015:2020 (E)","description":"\u003ch1\u003ePreface\u003c\/h1\u003e\n\u003cp\u003eThe CAN\/HSO 34015:2020 (E) \u003cem\u003ePrimary Health Care Services\u003c\/em\u003e standard contains content from the HSO standards listed below. This reflects the need for comprehensive, coordinated, and integrated community-based services provided by interdisciplinary teams to incorporate aspects of population health, health promotion and disease prevention, chronic disease management, and community health.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHSO 34015 – Primary Care\u003c\/li\u003e\n\u003cli\u003eHSO 43002 – Aboriginal Integrated Primary Care\u003c\/li\u003e\n\u003cli\u003eHSO 34006 – Community Health Services\u003c\/li\u003e\n\u003cli\u003eHSO 60001 – Population Health and Wellness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe CAN\/HSO 34015:2020 (E) \u003cem\u003ePrimary Health Care Services\u003c\/em\u003e standard includes Indigenous health and wellness content that was developed under the guidance of Indigenous stakeholders. Annex A provides a summary of the methodology that was used to develop the Indigenous health and wellness content.This standard specifies requirements for delivering high-quality and safe health services to clients and families.\u003c\/p\u003e\n\u003cp\u003eThis standard will be undergoing a periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStandard Type:\u003c\/strong\u003e This standard is intended to be used as part of a conformity assessment.\u003c\/p\u003e\n\u003cp\u003eThe technical content of the standard consists of clauses, criteria, and guidelines.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eClause: \u003c\/strong\u003eIntroductory statement for a set of criteria. It is not a goal statement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCriterion: \u003c\/strong\u003eA requirement that is to be evaluated. May be referred to as a sub-clause.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGuideline: \u003c\/strong\u003eAdditional information to help understand the criterion. It does not contain new information of evaluation content.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eScope\u003c\/h2\u003e\n\u003ch2\u003ePurpose\u003c\/h2\u003e\n\u003cp\u003eCAN\/HSO 34015:2020 (E) \u003cem\u003ePrimary Health Care Services\u003c\/em\u003e standard is to be used in conjunction with the following HSO standards, as applicable:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHSO 11001:2018 – \u003cem\u003eGovernance\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003eHSO 34012:2018 – \u003cem\u003eLeadership for Small, Community-Based Organizations\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003e HSO 0001:2018 – \u003cem\u003eService Excellence\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003eHSO 34011:2018 – \u003cem\u003eInfection Prevention and Control Standards for Community-Based Organizations\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003eHSO 34014:2018 – \u003cem\u003eMedication Management Standards for Community-Based Organizations\u003c\/em\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe standard provides:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eClients with information about what they can expect from a high-quality and safe PHC system, and a description of their roles and responsibilities regarding their health\u003c\/li\u003e\n\u003cli\u003ePHC providers with guidance on how to ensure high-quality and safe care in their unique organizational contexts\u003c\/li\u003e\n\u003cli\u003ePolicymakers with a quality and safety blueprint and a guide to policy development for PHC services in their jurisdictions\u003c\/li\u003e\n\u003cli\u003eExternal assessment bodies with measurable requirements to guide continuous quality improvement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eApplicability\u003c\/h2\u003e\n\u003cp\u003eCAN\/HSO 34015:2020 (E) Primary Health Care Services standard is intended to be used by interdisciplinary teams, although it is broad enough to be applied in a multitude of PHC settings and models of care, including large health systems and outreach services delivered via virtual health technology.\u003c\/p\u003e\n\u003cp\u003eThe standard may also be used by organizations that provide services to Indigenous communities. It is based on a holistic model of care and treatment characterized by the integration of physical, emotional, spiritual, and mental components of health and well-being identified in Indigenous traditions and cultures.\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":31511007428742,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/PHC-capture.png?v=1586877413"},{"product_id":"emergency-and-disaster-management","title":"Emergency and Disaster Management - HSO 9002:2020 (E)","description":"\u003ch1\u003ePreface\u003c\/h1\u003e\n\u003cp\u003eHealth Standards Organization’s HSO 9002:2020 (E) Emergency and Disaster Management is a revision of HSO 9002:2010 (E) Emergency and Disaster Preparedness. The standard complements other HSO standards such as HSO 2001 Leadership, HSO 1001 Governance, HSO 60003 Public Health Services, HSO 41001 Emergency Medical Services, HSO 34015 Primary Health Care, and HSO 4001 Infection Prevention and Control.\u003c\/p\u003e\n\u003cp\u003eThe technical content of HSO 9002:2020 (E) Emergency and Disaster Management is divided as follows:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEstablishing a foundation for emergency and disaster management\u003c\/li\u003e\n\u003cli\u003eAssessing and reducing emergency and disaster risks\u003c\/li\u003e\n\u003cli\u003ePreparing for response to and recovery from emergencies and disasters\u003c\/li\u003e\n\u003cli\u003eResponding to and recovering from an emergency or disaster\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis standard will be undergoing periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStandard Type:\u003c\/strong\u003e This standard is intended to be used as part of a conformity assessment.\u003c\/p\u003e\n\u003cp\u003eThe technical content of the standard consists of clauses, criteria, and guidelines.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eClause: \u003c\/strong\u003eIntroductory statement for a set of criteria. It is not a goal statement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCriterion: \u003c\/strong\u003eA requirement that is to be evaluated. May be referred to as a sub-clause.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGuideline: \u003c\/strong\u003eAdditional information to help understand the criterion. It does not contain new information of evaluation content.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eScope\u003c\/h1\u003e\n\u003ch4\u003ePurpose\u003c\/h4\u003e\n\u003cp\u003eHSO 9002:2020 Emergency and Disaster Management outlines the responsibilities of applicable health care organizations to reduce the risk of, prepare for, respond to, and recover from emergencies and disasters that occur inside or outside of the organization.\u003c\/p\u003e\n\u003cp\u003eThe standard guides the health care organizations and systems in engaging with internal and external stakeholders to identify and reduce risks related to emergencies and disasters, and to prepare for a coordinated, community-centred, and systems-based response and recovery.\u003c\/p\u003e\n\u003ch4\u003eApplicability\u003c\/h4\u003e\n\u003cp\u003eHSO 9002:2020 Emergency and Disaster Management is intended for health care organizations, including health systems, that provide facility-based acute care services. These organizations, in addition to their continued duty of care to patients and clients, may be required to provide health services to casualties during and following an emergency or disaster\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":34693580849286,"sku":"","price":250.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/StandardSNipEN_04196169-fd37-43c0-beca-cbea530f1f62.png?v=1595338881"},{"product_id":"e-learning-course-the-national-standard-for-vendor-credentialing","title":"e-Learning Course: The National Standard for Vendor Credentialing (Annual Corporate Fee)","description":"\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAnnual corporate fee is a group rate recommended for 14 or more individuals requiring training.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIn recognition of the importance of safety and protection of healthcare professionals and patients, HSCN*, in collaboration with \u003ca href=\"https:\/\/www.innovativemedicineselearning.com\/\" data-mce-href=\"https:\/\/www.innovativemedicineselearning.com\/\"\u003eInnovative Medicines Canada\u003c\/a\u003e, launched a web-based training program, several years ago, on the National Standard for Vendor Credentialing for the healthcare industry. Available in both English and French, the comprehensive training uses an intuitive learning platform that meets the principles of adult learning and is based on a series of practical case-based learning modules.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e*Effective July 1, 2020, The Healthcare Supply Chain Network (HSCN) ceased operations. Health Standards Organization (HSO) and Accreditation Canada (AC) was selected as the solution provider and administrator of the HSCN Vendor Credentialing Program, including the HSCN Standard, the Registry and online training course.  HSCN chose HSO and AC because of their independence, their reputation for ensuring quality and safety of healthcare organizations across Canada and around the world, and for their vision for what the program can become.  As such, HSO and AC will continue to support the Vendor Credentialing Program in its current state for the first year or so.\u003c\/p\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp\u003eThis training program has been designed for vendors and healthcare industry representatives (HCIR) looking for educational support in meeting the National Standard for Vendor Credentialing. Once completed your team will have a better understanding and compliance with the standard that ensures the privacy and safety of patients, healthcare professionals, and healthcare representatives.\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong data-mce-fragment=\"1\"\u003eModules Contained in the Course\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eOverview\u003c\/li\u003e\n\u003cli\u003e Background Screening\u003c\/li\u003e\n\u003cli\u003eImmunizations\u003c\/li\u003e\n\u003cli\u003eAppropriate Product Education and Training\u003c\/li\u003e\n\u003cli\u003ePIPEDA Knowledge and Compliance\u003c\/li\u003e\n\u003cli\u003eConfidentiality and Provincial Non-disclosure\u003c\/li\u003e\n\u003cli\u003eCode of Ethics\u003c\/li\u003e\n\u003cli\u003eCanadian and Provincial Agreements\u003c\/li\u003e\n\u003cli\u003eHand Hygiene\u003c\/li\u003e\n\u003cli\u003eSterile and Restricted Areas Protocol\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eCertificate of Completion \u003c\/h3\u003e\n\u003cp\u003eUpon completion of modules 1 through 9, you will be able to download the Certificate which covers HCIR categories I and II. For category III HCIRs, you must also complete the additional module #10 in order to download Certificate III.\u003c\/p\u003e\n\u003ch3\u003eHow to Register and Access the Training\u003c\/h3\u003e\n\u003cp\u003eOnce you have purchased the on-line training course, you will receive an email from the Vendor Credentialing Administrator within 3-4 business days containing a personal identification number (PIN) along with further instructions to access the course on the IMC website.\u003c\/p\u003e\n\u003cp\u003eFor more information, please contact the Vendor Credentialing Administrator at: \u003ca href=\"mailto:vendorcredentialing@healthstandards.org.\" data-mce-fragment=\"1\" data-mce-href=\"mailto:vendorcredentialing@healthstandards.org.\"\u003evendorcredentialing@healthstandards.org.\u003c\/a\u003e\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":34859746001030,"sku":"","price":5000.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/IMC.jpg?v=1603890156"},{"product_id":"e-learning-course-the-national-standard-for-vendor-credentialing-individual-license","title":"e-Learning Course: The National Standard for Vendor Credentialing (Annual Individual Fee)","description":"\u003cp\u003eIn recognition of the importance of safety and protection of healthcare professionals and patients, HSCN*, in collaboration with \u003ca href=\"https:\/\/www.innovativemedicineselearning.com\/\" data-mce-href=\"https:\/\/www.innovativemedicineselearning.com\/\"\u003eInnovative Medicines Canada\u003c\/a\u003e, launched a web-based training program, several years ago, on the National Standard for Vendor Credentialing for the healthcare industry. Available in both English and French, the comprehensive training uses an intuitive learning platform that meets the principles of adult learning and is based on a series of practical case-based learning modules.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e*Effective July 1, 2020, The Healthcare Supply Chain Network (HSCN) ceased operations. Health Standards Organization (HSO) and Accreditation Canada (AC) was selected as the solution provider and administrator of the HSCN Vendor Credentialing Program, including the HSCN Standard, the Registry and online training course.  HSCN chose HSO and AC because of their independence, their reputation for ensuring quality and safety of healthcare organizations across Canada and around the world, and for their vision for what the program can become.  As such, HSO and AC will continue to support the Vendor Credentialing Program in its current state for the first year or so.\u003c\/p\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp\u003eThis training program has been designed for vendors and healthcare industry representatives (HCIR) looking for educational support in meeting the National Standard for Vendor Credentialing. Once completed you will have a better understanding and compliance with the standard that ensures the privacy and safety of patients, healthcare professionals, and healthcare representatives.\u003c\/p\u003e\n\u003ch3\u003e\u003cstrong data-mce-fragment=\"1\"\u003eModules Contained in the Course\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eOverview\u003c\/li\u003e\n\u003cli\u003e Background Screening\u003c\/li\u003e\n\u003cli\u003eImmunizations\u003c\/li\u003e\n\u003cli\u003eAppropriate Product Education and Training\u003c\/li\u003e\n\u003cli\u003ePIPEDA Knowledge and Compliance\u003c\/li\u003e\n\u003cli\u003eConfidentiality and Provincial Non-disclosure\u003c\/li\u003e\n\u003cli\u003eCode of Ethics\u003c\/li\u003e\n\u003cli\u003eCanadian and Provincial Agreements\u003c\/li\u003e\n\u003cli\u003eHand Hygiene\u003c\/li\u003e\n\u003cli\u003eSterile and Restricted Areas Protocol\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eCertificate of Completion \u003c\/h3\u003e\n\u003cp\u003eUpon completion of modules 1 through 9, you will be able to download the Certificate which covers HCIR categories I and II. For category III HCIRs, you must also complete the additional module #10 in order to download Certificate III.\u003c\/p\u003e\n\u003ch3\u003eHow to Register and Access the Training\u003c\/h3\u003e\n\u003cp\u003eOnce you have purchased the on-line training course, you will receive an email from the Vendor Credentialing Administrator within 3-4 business days containing a personal identification number (PIN) along with further instructions to access the course on the IMC website.\u003c\/p\u003e\n\u003cp\u003eFor more information, please contact the Vendor Credentialing Administrator at: \u003ca href=\"mailto:vendorcredentialing@healthstandards.org.\" data-mce-fragment=\"1\" data-mce-href=\"mailto:vendorcredentialing@healthstandards.org.\"\u003evendorcredentialing@healthstandards.org.\u003c\/a\u003e\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":34859826544774,"sku":"","price":350.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/IMC_826639bb-03db-4385-8f10-42d64f39d265.jpg?v=1603890374"},{"product_id":"malnutrition-prevention-detection-and-treatment-can-hso-5066-2021e","title":"Malnutrition Prevention, Detection, and Treatment - CAN\/HSO 5066:2021(E)","description":"\u003cp\u003e \u003c\/p\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003e\n\u003ca data-mce-fragment=\"1\" name=\"_Toc68698599\"\u003e\u003c\/a\u003eAbout Our Standards\u003c\/h1\u003e\n\u003cp data-mce-fragment=\"1\"\u003eHSO standards are the foundation on which leading-edge accreditation programs and great public policy are built. Standards create a strong health care structure that the public, providers, and policy makers can rely on, assuring high quality health services where it matters most.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eHSO’s standards are formatted using the following structure.\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eSubsection Title: \u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eClause\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003e: A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eCriteria\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003e: Requirements based on evidence, that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eGuidelines: \u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eProvide additional information and evidence to support the implementation of each criterion. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003e\n\u003ca data-mce-fragment=\"1\" name=\"_Toc68698600\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThe introduction and scope sections of this standard describe its need, purpose, and applicability.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis standard will be undergoing periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.  This standard is intended for conformity assessment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis is the first edition of CAN\/HSO 5066:2021(E) \u003cem data-mce-fragment=\"1\"\u003eMalnutrition Prevention, Detection, and Treatment\u003c\/em\u003e.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis standard outlines requirements for and provides guidance in the following areas:\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003ePatient-centred care\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eMultimodal nutrition care\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eNutrition risk screening\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eNutrition assessment\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eStandard nutrition care\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAdvanced nutrition care\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eSpecialized nutrition care\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eEarly mobilization\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eTransitions of care\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eVisual pathways to optimize nutrition can be found in Annex A. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cp\u003e\u003ca name=\"_Toc68698604\"\u003e\u003c\/a\u003eScope\u003c\/p\u003e\n\u003cp\u003ePurpose\u003c\/p\u003e\n\u003cp\u003eCAN\/HSO 5066:2021(E) \u003cem\u003eMalnutrition Prevention, Detection, and Treatment \u003c\/em\u003eprovides acute care organizations with best practices to prevent, detect, and treat malnutrition in adult and pediatric inpatients.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThis standard addresses processes and protocols to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIdentify patients at risk of malnutrition at admission\u003c\/li\u003e\n\u003cli\u003eDiagnose malnutrition\u003c\/li\u003e\n\u003cli\u003eImplement an integrated nutrition care plan to prevent and treat malnutrition\u003c\/li\u003e\n\u003cli\u003eProvide nutritious and culturally acceptable food and reduce barriers to food intake for patients\u003c\/li\u003e\n\u003cli\u003eMonitor nutrition intake and nutrition status changes for patients\u003c\/li\u003e\n\u003cli\u003eProvide treatment for malnourished patients throughout their hospital stay\u003c\/li\u003e\n\u003cli\u003eFacilitate organizational changes to implement and sustain improved nutrition management\u003c\/li\u003e\n\u003cli\u003eFocus on nutrition care in the discharge plan when patients are transferred to other care and community settings\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eApplicability\u003c\/p\u003e\n\u003cp\u003eThis standard provides guidance to patients and families, health care professionals, and leaders at all levels of an acute care organization. It is intended to improve the management and quality of nutrition care provided to adult and pediatric patients admitted to hospital. The standard applies to national and global acute care organizations in rural, urban, and remote areas. It is not likely to apply to patients whose care management is palliative, and these patients may be excluded at the discretion of the organization.\u003c\/p\u003e\n\u003cp\u003eAdopting the standard in a complex acute care setting may be challenging. To maximize feasibility and improve timely uptake, organizations should adapt a systematic approach to changing practices based on implementation science. Implementation efforts should be guided by 1) determining who needs to do what differently; 2) assessing barriers and facilitators to change; 3) identifying intervention strategies to overcome these barriers; and 4) understanding how changes in practice can be measured (French et al., 2012).\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":39506889736326,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/Mal101.png?v=1631726029"},{"product_id":"governance2022","title":"Governance - CAN\/HSO 1001:2022 (E)","description":"\u003ch1\u003e\n\u003ca name=\"_Toc80964137\"\u003e\u003c\/a\u003eAbout Our Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and great public policy are built. Standards create a strong health care structure that the public, providers, and policy makers can rely on, assuring high quality health services where it matters most.\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection Title: \u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e: A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e: Requirements based on evidence, that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines: \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eProvide additional information and evidence to support the implementation of each criterion. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp\u003eCAN\/HSO 1001:2022 (E) \u003cem\u003eGovernance \u003c\/em\u003eis a revision of HSO 1001:2018 \u003cem\u003eGovernance\u003c\/em\u003e. CAN\/HSO 1001:2022 (E) \u003cem\u003eGovernance \u003c\/em\u003eis intended to guide governing bodies of health and social service organizations to establish effective governance practices and strong accountability mechanisms in complex and ever-changing health systems. The standard is intended to be used in conjunction with CAN\/HSO 2001:2020 (E) \u003cem\u003eLeadership \u003c\/em\u003ethat applies to organizational leaders responsible for the management of health and social service organizations. The standard will also align with CAN\/HSO 1003 (E) \u003cem\u003eClinical Governance\u003c\/em\u003e the upcoming new standard that specifies the responsibilities of health and social services organizations in creating organizational structures and processes that have an explicit impact on overseeing, shaping, managing, and improving clinical service delivery to provide safe, reliable, integrated, and people-centred care, and to continually achieve better client experiences and outcomes.\u003c\/p\u003e\n\u003cp\u003eThe technical content of the standard is divided as follows:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eDefining a Clear Direction for the Organization\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBuilding and Maintaining an Effective Governing Body\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eOverseeing Organizational Activities, Outputs, and Outcomes\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBeing Accountable and Reflective\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eAddressing Systemic Racism\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eAddressing Indigenous-Specific Systemic Racism: \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003eNote\u003cspan\u003e: This subsection applies to organizations serving Indigenous communities and populations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis particular standard is intended to be used as part of a conformity assessment. This standard will be undergoing periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch4\u003ePurpose\u003c\/h4\u003e\n\u003cp\u003eThis standard specifies the accountabilities of health and social service organizations’ governing bodies, including the governing bodies’ committees, to establish effective governance practices and strong accountability mechanisms for their organizations. Good governance intends to ensure that the organization’s activities and decisions maximize value for its stakeholders, including its workforce, clients, families, and the community, and are aligned with the goals and objectives of the health system.\u003c\/p\u003e\n\u003cp\u003eThe standard outlines governing bodies’ accountabilities to effectively oversee and steer the activities and decisions of the organization and hold the organization accountable for its delivery of safe, reliable, integrated, and people-centred care, in compliance with relevant laws, regulations, and contractual obligations. In jurisdictions where government carries out one or more of the governance accountabilities, the governing body is required to work with government to inform and contribute to the fulfillment of the given governance accountability.\u003c\/p\u003e\n\u003ch4\u003eApplicability\u003c\/h4\u003e\n\u003cp\u003eThis standard is intended to be used by governing bodies of public or private health and social service organizations across the continuum of care. The standard may be used by organizations with all types of governing bodies, including organizations where governance activities are carried out by boards of directors and\/or supervisory boards; where senior leaders, organizational owners, and\/or shareholders may be directly involved in governance activities; where governing body oversees multiple sites that may be located across different jurisdictions; and\/or where governing bodies work with government in jurisdictions where government carries out one or more of the governance activities.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":39777564754054,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/GoV_PicEN.png?v=1652801511"},{"product_id":"british-columbia-cultural-safety-and-humility-standard-hso-75000-2022e","title":"British Columbia Cultural Safety and Humility Standard - HSO 75000:2022(E)","description":"\u003cp\u003e\u003cstrong\u003eAbout Our Standards\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and great public policy are built. Standards create a strong health care structure that the public, providers, and policy makers can rely on, assuring high quality health services where it matters most.\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection Title: \u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eClause\u003c\/strong\u003e: A  thematic statement that introduces a set of criteria.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCriteria\u003c\/strong\u003e: Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines intent, action, and accountability.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGuidelines: \u003c\/strong\u003eProvide additional information and evidence to support the implementation of each criterion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003ca name=\"_Toc68698600\"\u003e\u003c\/a\u003e\u003cstrong\u003eAbout This Standard\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is the first edition of HSO 75000:2022(E) \u003cem\u003eBritish Columbia Cultural Safety and Humility \u003c\/em\u003estandard. The target audiences are governing bodies, organizational leaders, teams, and the workforce from health authorities and health and social services organizations in the province of British Columbia (BC), Canada. The standard helps governing body members and organizational leaders identify, measure, and achieve culturally safe systems and services that better respond to the health and wellness priorities of First Nations, Métis, and Inuit peoples and communities, regardless of where they are located. A number of foundational documents, including the following supporting documentation and legislative commitments, were used to inform the content of the standard.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSupporting documentation\u003c\/strong\u003e are significant reports pertaining to Indigenous-specific racism and\/or discrimination as well as truth and reconciliation.\u003c\/p\u003e\n\u003col\u003e\n\u003col\u003e\n\u003cli\u003eIn Plain Sight: Addressing Indigenous-specific Racism and Discrimination in B.C. Health Care (Full and Summary Reports) (Turpel-Lafond, 2020a)\u003c\/li\u003e\n\u003cli\u003eReclaiming Power and Place: The Final Report of the National Inquiry into Missing and Murdered Indigenous Women and Girls (National Inquiry into Missing and Murdered Indigenous Women and Girls, 2019)\u003c\/li\u003e\n\u003cli\u003eTruth and Reconciliation Commission of Canada Calls to Action (Truth and Reconciliation Commission of Canada, 2015a)\u003c\/li\u003e\n\u003cli\u003eReport of the Royal Commission on Aboriginal Peoples (Canada et al.,1996)\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eLegislative commitments\u003c\/strong\u003e are based on Canadian and\/or international legal commitments to which Canada has subscribed.\u003c\/p\u003e\n\u003col\u003e\n\u003col\u003e\n\u003cli\u003eUnited Nations Declaration on the Rights of Indigenous Peoples (United Nations, 2007)\u003c\/li\u003e\n\u003cli\u003eCanadian Human Rights Act (1985)\u003c\/li\u003e\n\u003cli\u003eConstitution Act, Part II, Rights of the Aboriginal Peoples of Canada, Section 35 (1982)\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe standard will be available to health and social services organizations as a resource document. \u003c\/p\u003e\n\u003cp\u003eBC health organizations can contact HSO to have access to a copy at no cost. If enrolled in accreditation with Accreditation Canada, the standard is available on the client organization portal.\u003c\/p\u003e\n\u003cp\u003eThe standard will undergo periodic maintenance. HSO will review and re-publish the standard on a five-year schedule.\u003c\/p\u003e\n\u003cp\u003e\u003ca name=\"_Toc68698604\"\u003e\u003c\/a\u003e\u003cstrong\u003eScope\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePurpose\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis standard specifies the requirements for governing bodies, organizational leaders, teams, and the workforce from health authorities and health and social services organizations to address Indigenous-specific racism in service delivery and provide culturally safe services to First Nations, Métis, and Inuit peoples and communities in BC.\u003c\/p\u003e\n\u003cp\u003eThe standard applies to First Nations, Métis, and Inuit peoples’ health and wellness journeys across the health system, including health promotion and disease prevention, access to health and social services, admission, assessment, treatment, discharge, and end-of-life care. The standard provides guidance as to the organizational structures and procedures that are required in governance, leadership, and service provision to support anti-racism and cultural safety and humility and ensure the delivery of health and social services that are aligned with Indigenous traditions and values.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eApplicability\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis standard is intended to be used by governing bodies, organizational leaders, teams, and the workforce from health authorities and health and social services organizations in the province of British Columbia (BC) to support the design, development, and implementation of health and social services and care delivery that respects cultural safety and humility principles.\u003c\/p\u003e\n\u003cp\u003eBC health organizations can contact HSO to have access to a copy at no cost. If enrolled in accreditation with Accreditation Canada, the standard is available on the client organization portal.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":39794770149510,"sku":"","price":119.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/CSHCoverPage.png?v=1654899733"},{"product_id":"access-to-health-and-social-services-in-official-languages-reaffirmation-can-hso-11012-2018-r2022e","title":"Access to Health and Social Services in Official Languages (Reaffirmation) - CAN\/HSO 11012:2018 (R2022) (E)","description":"\u003ch1\u003eAbout Our Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and great public policy are built. Standards create a strong health care structure that the public, providers, and policy makers can rely on, assuring high quality health services where it matters most.\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection Title:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e: A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e: Requirements based on evidence, that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines: \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eProvide additional information and evidence to support the implementation of each criterion.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp\u003eThis is a reaffirmation of CAN\/HSO 11012:2018 \u003cem\u003eAccess to Health and Social Services in Official Languages\u003c\/em\u003e. The standard is aimed to align with other HSO standards that apply to health and social services organizations offering services in both official languages, English and French.\u003c\/p\u003e\n\u003cp\u003eThe standard content is grouped into five sections:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEstablishing the Active Offer of Services\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClinical Research\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGovernance and Leadership\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWorkforce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuality Assurance\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis particular standard is intended to be used as part of a conformity assessment. This standard will be undergoing periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch4\u003ePurpose\u003c\/h4\u003e\n\u003cp\u003eThis standard specifies the requirements for health and social service organizations to promote access to safe health and social services in the patient's preferred or required language. The standard provides:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHealth and social service organizations\u003c\/strong\u003e with guidance on how to ensure quality and safety within their unique organizational and language contexts;\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePolicymakers\u003c\/strong\u003e with a blueprint for the requirements to recognize health and social service organizations that offer quality health and social service to the official language communities in their jurisdictions; and,\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExternal assessment bodies\u003c\/strong\u003e with measurable requirements to include in assessment programs of health and social service organizations that offer services to Canada’s official language communities.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eApplicability\u003c\/h4\u003e\n\u003cp\u003eThis standard applies to health and social service organizations providing health and social services in Canada’s official languages, English and French.\u003c\/p\u003e\n\u003ch1\u003eAcknowledgements\u003c\/h1\u003e\n\u003cp\u003e\u003cimg src=\"http:\/\/healthstandards.org\/files\/AKNOWLEGEMENT-1.png\"\u003e\u003c\/p\u003e\n\u003cp\u003eThis Standard was commissioned by Société Santé en français and was supported by the Government of Canada (Health Canada).\u003c\/p\u003e\n\u003cp\u003eSociété Santé en français is a Canadian leader who, in close collaboration with the Santé en français networks in each province and territory, provides better access to quality French-language health and social services programs and services. Such efforts improve the state of health and social services of all Francophone and Acadian people living in official language communities.\u003c\/p\u003e\n\u003cp\u003eSociété Santé en français\u003c\/p\u003e\n\u003cp\u003e223, Main St., Office L396\u003c\/p\u003e\n\u003cp\u003eOttawa, Ontario K1S 1C4\u003c\/p\u003e\n\u003cp\u003eCanada \u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":39992417222790,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/Access-ENG.png?v=1666388150"},{"product_id":"long-term-care-services-can-hso21001-2023-e","title":"Long-Term Care Services - CAN\/HSO 21001:2023 (E)","description":"\u003ch1\u003eAbout HSO's Standards\u003c\/h1\u003e\n\u003cp\u003eHSO’s standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that stakeholders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection title.\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eAdditional information and evidence to support the implementation of each criterion. \u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp\u003eCAN\/HSO 21001:2023 (E) \u003cem\u003eLong-Term Care Services\u003c\/em\u003e standard is a revision of the HSO 21001:2020 \u003cem\u003eLong-Term Care Services\u003c\/em\u003e standard.\u003c\/p\u003e\n\u003cp\u003eCAN\/HSO 21001:2023 (E) \u003cem\u003eLong-Term Care Services \u003c\/em\u003eis based on findings from literature reviews, clinical expertise, evidence-informed practices, and those with lived experiences. The published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp\u003eThe standard focuses on promoting good governance; upholding resident-centred care and enabling a meaningful quality of life for residents; ensuring high-quality and safe care; fostering a healthy and competent workforce; and promoting a culture of quality improvement and learning across long-term care (LTC) homes. The target audiences for the use of this standard include LTC home residents, substitute decision makers, essential care partners, the workforce, leaders, and governing bodies.\u003c\/p\u003e\n\u003cp\u003eThe content of this standard is structured into the following sections:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003eGoverning LTC Home’s Strategies, Activities, and Outcomes\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003eUpholding Resident-Centred Care\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003eEnabling a Meaningful Quality of Life for Residents\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003eEnsuring High-Quality and Safe Care\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003eEnabling a Healthy and Competent Workforce\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003ePromoting Quality Improvement\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThis standard integrates the principles of equity, diversity, and inclusion outlined in Annex A: Guiding Principles for Equity, Diversity, and Inclusion.\u003c\/p\u003e\n\u003cp\u003eThis standard guides LTC home teams, leaders, and governing bodies on\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eproviding evidence-informed, resident-centred care that values compassion, respect, dignity, trust, and a meaningful quality of life;\u003c\/li\u003e\n\u003cli\u003eworking in a team-based way to deliver high-quality care that is culturally safe and trauma-informed to meet residents’ goals, needs, and preferences;\u003c\/li\u003e\n\u003cli\u003eenabling a healthy and competent LTC home workforce and healthy and safe working conditions; and\u003c\/li\u003e\n\u003cli\u003eupholding strong governance practices and a culture that is outcome-focused and committed to continuous learning and quality improvement.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIn addition to the above, the standard also provides\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eexternal assessment bodies with evidence-informed content that can be used in assessment programs; and\u003c\/li\u003e\n\u003cli\u003edecision makers with a quality and safety blueprint to guide policy development and requirements to ensure the delivery of high-quality, resident-centred care and enable a healthy and competent workforce.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp\u003eThis standard provides LTC home teams, leaders, and governing bodies with criteria and guidelines for delivering resident-centred, high-quality care, enabled by a healthy and competent workforce.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to teams, leaders, and governing bodies of LTC homes. LTC homes, also referred to as continuing care, personal care, or nursing homes, are settings where people with complex health care needs live. LTC homes are formally recognized by jurisdictions with a licence or permit and are partially funded or subsidized to provide a range of health and support services, such as lodging, food, and personal care for their residents 24 hours a day, 7 days a week (Canadian Institute for Health Information, n.d.).\u003c\/p\u003e\n\u003cp\u003eThe defined resident population for this standard are adults who live in LTC homes.\u003c\/p\u003e\n\u003cp\u003eIn this standard, we use the term “resident” to refer to people who live in an LTC home. We recognize that this term might not be appropriate in all contexts. LTC home teams and leaders will respect the preference of those living in the LTC home as to what they would like to be called.\u003c\/p\u003e\n\u003ch1\u003eAcknowledgements\u003c\/h1\u003e\n\u003cp\u003eThis National Standard of Canada was produced with funding and support from the Standards Council of Canada (SCC). It is the result of collaboration between SCC, HSO, and the Canadian Standards Association (CSA Group) to develop two new complementary National Standards of Canada for long-term care.\u003c\/p\u003e\n\u003cp\u003e\u003cimg height=\"45\" width=\"225\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/SCC_JA_Logo-FullColour-Bilingual_v1_2020-10-06_480x480.png?v=1671697329\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eHSO is grateful to and acknowledges the valuable contributions of the British Columbia Cultural Safety and Humility Technical Committee in developing HSO 75000:2022 \u003cem data-mce-fragment=\"1\"\u003eBritish Columbia Cultural Safety and Humility\u003c\/em\u003e which informed this standard.\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":40083736559750,"sku":"","price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/LTC-ENG.png?v=1674582062"},{"product_id":"pediatric-pain-management-can-hso-13200-2023-e","title":"Pediatric Pain Management - CAN\/HSO 13200:2023 (E)","description":"\u003ch1\u003eAbout HSO's Standards\u003c\/h1\u003e\n\u003cp\u003eHSO’s standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Our standards enable a strong people-centred health care system that the public, providers, and policy makers can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection title.\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eAdditional information and evidence to support the implementation of each criterion. \u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp\u003eCAN\/HSO 13200:2023 (E) \u003cem\u003ePediatric Pain Management\u003c\/em\u003e draws on findings from literature reviews, clinical expertise, evidence-informed practices, and those with lived experiences. The published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp\u003eThis standard guides the delivery of quality pediatric pain management. It focuses on how organizational leaders and dedicated teams should provide care based on the needs, goals, abilities, and preferences of children and their families. It does not prescribe a particular approach or intervention to pain management.\u003cbr\u003eFoundational to the principles of this standard are the four transformative goals laid out by a 2021 Lancet Child \u0026amp; Adolescent Health Commission (Eccleston et al., 2021):\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eMake pain matter\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMake pain understood\u003c\/li\u003e\n\u003cli\u003eMake pain visible\u003c\/li\u003e\n\u003cli\u003eMake pain better\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe content of this standard is structured into the following sections:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eMake Pain Matter: Establishing a Pediatric Pain Management Framework\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMake Pain Understood: Professional Development to Create a Knowledgeable and Confident Workforce\u003c\/li\u003e\n\u003cli\u003eMake Pain Visible: Comprehensive Pain Assessment and Reassessment\u003c\/li\u003e\n\u003cli\u003eMake Pain Better: Co-developing an Individualized Care Plan\u003c\/li\u003e\n\u003cli\u003eMake Pain Better: Multimodal Pain Management Strategies\u003c\/li\u003e\n\u003cli\u003eMake Pain Matter: Continuous Quality Improvement for Pediatric Pain Management\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp\u003eThis standard aims to enhance service excellence and continuous improvement in the quality of pediatric pain management. It offers organizational leaders and teams who provide care to infants, children, and adolescents (collectively defined as children) and their families, guidance on pediatric pain management practices, professional development, policy development, and quality improvement initiatives.\u003c\/p\u003e\n\u003cp\u003eThis standard is intended to provide:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOrganizational leaders and health care teams with foundational information on delivering equitable, high-quality, person-centred pediatric pain management, and ensuring continuity of care for children beginning at birth.\u003c\/li\u003e\n\u003cli\u003eChildren, families, and communities with foundational information on what to expect and how to fully engage in and support quality pediatric pain management as integral members of the care team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eImplementation of this standard will:\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDemonstrate an organization’s commitment to quality and equitable pediatric pain management.\u003c\/li\u003e\n\u003cli\u003eRecognize children and families as equal members of the care team (referred to as “the team”, see Terms and Definitions).\u003c\/li\u003e\n\u003cli\u003eImprove consistency and effectiveness of pain management for children and families across the continuum of care and health care settings.\u003c\/li\u003e\n\u003cli\u003eEnsure pain management is equitable and individualized to address the unique needs of each child and their family.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to hospital settings that provide inpatient, procedural, and\/or outpatient services in children’s, community\/regional, and rehabilitation hospitals.\u003c\/p\u003e\n\u003cp\u003eThis standard is intended for use by organizational leaders and dedicated teams providing care to infants, children, and adolescents (birth to 19 years less one day) and their families.\u003c\/p\u003e\n\u003cp\u003eCommunity-based clinics, palliative care, and primary care settings are out-of-scope of this standard. While much of the standard’s content may be relevant and critical to these settings, they require additional consideration for pediatric pain management that are not addressed in this standard.\u003c\/p\u003e\n\u003cp\u003eThe following HSO standard may also be relevant:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCAN\/HSO 11013 \u003cem\u003eCannabis Use for Medical Reasons: Inpatient Care Setting\u003c\/em\u003es\u003c\/li\u003e\n\u003cli\u003eCAN\/HSO 22004 \u003cem\u003eMental Health and Addictions Services\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003eCAN\/HSO 5064 \u003cem\u003eSuicide Prevention Program\u003c\/em\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eAcknowledgements\u003c\/h1\u003e\n\u003cp\u003eThis standard was developed in partnership with Solutions for Kids in Pain (SKIP). SKIP is a knowledge mobilization network funded by the Networks of Centres of Excellence, based at Dalhousie University, and co-led by Children’s Healthcare Canada. SKIP seeks to bridge the gap between current treatment practices and evidence-informed solutions for children’s pain in Canadian health care organizations serving children, youth, and their families. SKIP’s mission is to improve children’s pain management by mobilizing evidence-based solutions through coordination and collaboration. SKIP brings together Canada’s world-renowned pediatric pain research community, front-line knowledge user organizations, and children and families.\u003c\/p\u003e\n\u003cp\u003eGuided by diverse and experienced board members, SKIP capitalizes on the engagement of all Children’s Healthcare Canada member organizations, over 100 additional multi-sector partners, six SKIP hubs (Halifax, Montreal, Toronto, Ottawa, Edmonton, and Calgary), and children and families (using a “Patients Included” approach) to collaborate and co-produce interconnected knowledge mobilization activities.\u003c\/p\u003e\n\u003cp\u003eUsers of this standard can refer to the SKIP knowledge mobilization network as a resource for evidence-based best practices for pediatric pain management. Visit their website for more information www.kidsinpain.ca.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/SKIP-logo_160x160.png?v=1679408220\"\u003e\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":40125804347526,"sku":"","price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/products\/PedPM-ENG.png?v=1679409600"},{"product_id":"mental-health-and-addictions-services-can-hso-22004-2023-e","title":"Mental Health and Addictions Services - CAN\/HSO 22004:2023 (E)","description":"\u003ch1\u003eAbout HSO's Standards\u003c\/h1\u003e\n\u003cp\u003eHSO’s standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that stakeholders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection title.\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eAdditional information and evidence to support the implementation of each criterion. \u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp\u003eCAN\/HSO 22004:2023 (E) \u003cem\u003eMental Health and Addictions Services\u003c\/em\u003e builds on the following HSO standards to form a new standard:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eHSO 34019:2018 (E) \u003cem\u003eMental Health Services\u003c\/em\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eHSO 22004:2018 (E) \u003cem\u003eSubstance Abuse and Problem Gambling\u003c\/em\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eHSO 34007:2018 (E) \u003cem\u003eCommunity-Based Mental Health Services and Supports\u003c\/em\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCAN\/HSO 22004:2023 (E) \u003cem\u003eMental Health and Addictions Services \u003c\/em\u003eis based on findings from literature reviews, clinical expertise, evidence-informed practices, and those with lived experiences. The published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp\u003eThis standard focuses on the delivery of client-centred care by dedicated mental health teams and addictions teams. This approach was taken to ensure the client receives safe, reliable, and high-quality care that is based on their goals, abilities, and preferences.\u003c\/p\u003e\n\u003cp\u003eThe content of this standard is structured into the following sections:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003ePromoting Client-Centred Care in Mental Health and Addictions Services\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eRespecting Client Rights in the Delivery of High-Quality Mental Health Care and Addictions Care\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eDelivering High-Quality Mental Health Care and Addictions Care Based on the Goals, Abilities, and Preferences of Clients\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eEnsuring Continuity of Mental Health Care and Addictions Care for Clients across the Lifespan\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eEnabling a Healthy and Competent Workforce to Support the Delivery of High-Quality, Client-Centred Mental Health and Addictions Care\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThis standard integrates the principles of equity, diversity, and inclusion outlined in Annex A: Guiding Principles for Equity, Diversity, and Inclusion.\u003c\/p\u003e\n\u003cp\u003eThis standard is aimed at the following key audiences:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOrganizational leaders and members of the workforce providing mental health services or addictions services or both. This standard provides these audiences with information on delivering high-quality, client-centred mental health and addictions services that ensure continuity of care for clients across the lifespan.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eClients, designated support persons, and communities. This standard provides these audiences with information that allows them to co-design mental health and addictions services and participate in and support high-quality care as active members of the team. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ePolicy makers and health care stakeholders. This standard provides these audiences with quality and safety guidance to inform policy development, build a healthy and competent workforce for the future, and ensure the delivery of high-quality, client-centred mental health and addictions services that ensure continuity of care for clients across the lifespan.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp\u003eThis standard provides guidance to organizational leaders and members of dedicated mental health teams and addictions teams working in health and social service organizations that provide direct care to people seeking mental health and addictions services.\u003c\/p\u003e\n\u003cp\u003eThis standard specifies the accountabilities of organizational leaders and members of dedicated mental health teams and addictions teams to deliver high-quality, client-centred mental health or addictions services that ensure continuity of care for clients across the lifespan.\u003c\/p\u003e\n\u003cp\u003eThis standard does not prescribe a particular approach or intervention. Instead, it focuses on how dedicated mental health teams and addictions teams should provide care to meet the holistic needs of clients across the lifespan, regardless of diagnoses.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to organizational leaders and members of dedicated mental health teams and addictions teams working in health and social service organizations across all care settings.\u003c\/p\u003e\n\u003cp\u003eIn this standard, we sometimes use the expression \u003cem\u003emental health and addictions\u003c\/em\u003e recognizing that clients may experience mental health symptoms or addictions symptoms or both. Because clients often experience mental health and addictions symptoms at the same time, and because supports for these symptoms are similar, some references to the two areas have been combined to refer to the teams, care, services, resources, and organizations that support them.\u003c\/p\u003e\n\u003cp\u003eThe defined client population for this standard is people of any age who are receiving mental health services or addictions services or both from health and social service organizations.\u003c\/p\u003e\n\u003cp\u003eClients may receive care in various settings. For example, care settings may include environments in which teams provide acute care, ambulatory care, home care, community care, forensic care, crisis services, withdrawal management and detox services, or addictions care.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch1\u003eAcknowledgements\u003c\/h1\u003e\n\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: left;\"\u003eHSO is grateful to and acknowledges the valuable contributions of the Youth Mental Health and Addiction Services Expert Panel. The panel’s feedback on applicable content for inclusion in CAN\/HSO 22004:2023 (E) \u003cem\u003eMental Health and Addictions Services \u003c\/em\u003ehelped to ensure the content reflects HSO’s commitment to addressing the needs of people throughout their lives, specifically those of youths.\u003c\/p\u003e\n\u003cp\u003eHSO is also grateful to and acknowledges the valuable contributions of the following people in the development of this standard. Their feedback helped to ensure the content is clinically relevant to all populations and specifically reflects the needs of youth.\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv data-mce-fragment=\"1\"\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eEloise Ballou, MD, FRCPC, University of Toronto, Ontario, Canada\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eJoshua I. Miller, MSW, RSW, Youth Adviser, HSO Faculty, Ontario, Canada\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ePeter Selby, MBBS, CCFP (AM), Professor, Department of Family and Community Medicine and Psychiatry, University of Toronto, and Senior Medical Consultant, Centre for Addiction and Mental Health, Ontario, Canada\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eJennifer Wilkie, MHSc, CHE, HSO Faculty, Ontario, Canada\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":40182818209926,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/MHA-ENG.png?v=1686855343"},{"product_id":"suicide-prevention-program-can-hso-5064-2023-e","title":"Suicide Prevention Program - CAN\/HSO 5064:2023 (E)","description":"\u003ch1\u003eAbout HSO's Standards\u003c\/h1\u003e\n\u003cp\u003eHSO’s standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that stakeholders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection title.\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eAdditional information and evidence to support the implementation of each criterion. \u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp\u003e\u003cspan\u003eCAN\/HSO 5064:2023 (E) \u003cem\u003eSuicide Prevention Program \u003c\/em\u003eis a revision of HSO 5064:2009 (E) \u003cem\u003eSuicide Prevention\u003c\/em\u003e. The target audiences are policy makers, system partners, organization partners, and teams. The content addresses both population health and individual direct care. By including a population health (or macro) perspective and a direct care (or micro) perspective, the standard supports the creation of a comprehensive suicide prevention program across a defined health system. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003eThe technical content of the standard is divided as follows: \u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eComprehensive Suicide Prevention Program \u003c\/li\u003e\n\u003cli\u003eRoutine Screening for Suicide Risk \u003c\/li\u003e\n\u003cli\u003eAssessment of Suicide Risk \u003c\/li\u003e\n\u003cli\u003eSafety Planning, Care Planning, and Treatment \u003c\/li\u003e\n\u003cli\u003ePostvention Services\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe standard is intended for use by policy makers, system partners, organization partners, and teams. It provides:   \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePolicy makers and system partners with a quality and safety blueprint to guide policy development for equitable, safe, and appropriate suicide prevention services in their jurisdictions \u003c\/li\u003e\n\u003cli\u003ePolicy makers, system partners, organization partners, and teams with guidance on establishing a comprehensive suicide prevention program from a population health perspective\u003c\/li\u003e\n\u003cli\u003ePolicy makers, system partners, organization partners, and teams with guidance on working collaboratively across a defined health system in a way that is culturally safe and appropriate to the needs of diverse communities\u003c\/li\u003e\n\u003cli\u003eOrganization partners and teams with guidance on providing routine screening and assessment for suicide risk as part of a comprehensive suicide prevention program\u003c\/li\u003e\n\u003cli\u003eOrganization partners and teams with guidance enabling coordinated efforts for seamless transitions throughout the client’s care journey\u003c\/li\u003e\n\u003cli\u003eOrganization partners and teams with guidance on providing evidence-informed suicide prevention, treatment, and postvention services\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIn addition to the target audiences listed above, the standard also provides: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eClients, designated support persons, and communities with information on what to expect from a comprehensive suicide prevention program \u003c\/li\u003e\n\u003cli\u003eExternal assessment bodies with evidence-informed content to include in assessment programs for suicide prevention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe standard does not cover practices for systemic integration. For guidance on how the health system and its partners can work collaboratively to develop an integrated health system, users are encouraged to refer to the criteria in CAN\/HSO 76000:2021 (E) \u003cem\u003eIntegrated People-Centred Health Systems\u003c\/em\u003e.\u003c\/p\u003e\n\u003cp\u003eThis standard will be available to health and social services organizations as a resource document.\u003c\/p\u003e\n\u003cp\u003eUnder the direction of the HSO Suicide Prevention Working Group, select criteria from the CAN\/HSO 5064:2023 (E) \u003cem\u003eSuicide Prevention Program\u003c\/em\u003e will be used as a Required Organizational Practice (ROP) by health and social services organizations participating in the Qmentum accreditation programs. The Required Organizational Practice (ROP) is intended to be used as part of a conformity assessment.  \u003c\/p\u003e\n\u003cp\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThis standard provides guidance to health and social service policy makers, system partners, organization partners, and teams to develop comprehensive, coordinated suicide prevention programs in health and social service settings. The standard does not prescribe the use of a particular approach or treatment, but rather focuses on how a comprehensive, continuous, and coordinated suicide prevention program can meet the holistic needs of clients and their designated support persons who are served by a health system or care setting.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe standard specifies the accountabilities of stakeholders at all levels to work together toward a common vision for integrated, people-centred suicide prevention programs in their health systems. It defines the role of system partners and policy makers, health and social services organization partners, and teams, which include clients and their designated support persons in collaboratively designing and delivering a comprehensive suicide prevention program. \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe standard does not cover practices for systemic integration. \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis standard integrates the principles of equity, diversity, and inclusion outlined in Annex B.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThe standard applies to health and social service policy makers, system partners, organization partners, and teams to design, develop, and implement a comprehensive suicide prevention program within a defined jurisdiction. \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eThe defined population for this standard is individuals of any age who may potentially be at risk for suicide or who are currently experiencing suicidal ideation and\/or behaviour.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch1 style=\"text-align: left;\"\u003eAcknowledgements\u003c\/h1\u003e\n\u003cp\u003e\u003cspan\u003eHSO is grateful to and acknowledges the valuable contributions of Health Canada. CAN\/HSO 5064:2023 (E) \u003cem\u003eSuicide Prevention\u003c\/em\u003e \u003cem\u003eProgram\u003c\/em\u003e is developed with support from Health Canada. The views expressed herein do not necessarily represent the views of Health Canada. \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eHSO is also grateful to and acknowledges the valuable contributions of the Canadian Patient Safety Institute, now Healthcare Excellence Canada, and the Mental Health Commission of Canada in developing the \u003cem\u003eSuicide Risk Assessment Toolkit\u003c\/em\u003e (2021) attached in Annex A of this standard. The toolkit has been reviewed by the HSO Suicide Prevention Working Group and verified for use, in close coordination with the Canadian Patient Safety Institute and Mental Health Commission of Canada, as a key resource to CAN\/HSO 5064:2023 (E) \u003cem\u003eSuicide Prevention Program\u003c\/em\u003e.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eHSO acknowledges that the \u003cem\u003eSuicide Risk Assessment Toolkit\u003c\/em\u003e is a freely available and publicly-accessible resource to all those who wish to review its content. Users of CAN\/HSO 5064:2021 (E) \u003cem\u003eSuicide Prevention Program\u003c\/em\u003e are not obliged to purchase the Toolkit and can access the Toolkit, in both official languages, via the \u003c\/span\u003e\u003cspan\u003e\u003ca href=\"https:\/\/www.patientsafetyinstitute.ca\/en\/toolsResources\/SuicideRisk\/Pages\/default.aspx\"\u003eHealthcare Excellence Canada website\u003c\/a\u003e\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003e\u003ca href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.mentalhealthcommission.ca%2FEnglish%2Fmedia%2F4424\u0026amp;data=04%7C01%7CNadine.Ibrahim%40healthstandards.org%7C7e2e304ac33a445a9fd808d8dfeb356d%7C3130cb0fa769452ba53963e020380c1a%7C1%7C0%7C637505550661256161%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000\u0026amp;sdata=Sqhnuph35sfQz5eDN4ar0U3CEmvLdL4Y5qxLXFcHeH8%3D\u0026amp;reserved=0\"\u003eMental Health Commission of Canada website\u003c\/a\u003e\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eHSO has no legal rights to the licensing or distribution of Healthcare Excellence Canada and Mental Health Commission of Canada’s \u003cem\u003eSuicide Risk Assessment Toolkit\u003c\/em\u003e and acknowledges both the proprietary and legal rights to ownership of the Suicide Risk Assessment Toolkit by Healthcare Excellence Canada and Mental Health Commission of Canada.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv data-mce-fragment=\"1\"\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":40182868312198,"sku":"","price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/SPP-ENG.png?v=1686856807"},{"product_id":"clinical-governance-can-hso-1003-2023-e","title":"Clinical Governance - CAN\/HSO 1003:2023 (E)","description":"\u003ch1\u003eAbout HSO's Standards\u003c\/h1\u003e\n\u003cp\u003eHSO’s standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that stakeholders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection title.\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eAdditional information and evidence to support the implementation of each criterion. \u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp\u003eCAN\/HSO 1003:2023 (E) \u003cem\u003eClinical Governance\u003c\/em\u003e draws on findings from literature reviews, clinical expertise, evidence-informed practices, and those with lived experience.\u003c\/p\u003e\n\u003cp\u003eThis standard guides health and social services organizations as they define and develop their clinical governance structures and practices. This is accomplished in part through organizational clinical decision-making teams that are focused on improving care delivery models and, ultimately, health outcomes, across the continuum of care. Effective clinical governance at the organizational level contributes to the delivery of safe, reliable, and high-quality care during clinical encounters at the individual level. By building effective clinical governance structures and practices across the continuum of care, organizations enable sustainable, integrated, and people-centred care for clients and the community, helping to advance safer care and create a healthier world for all.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe content of the standard is structured into the following sections:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eDesigning people-centred clinical programs and services to meet client and community needs.\u003c\/li\u003e\n\u003cli\u003eEngaging stakeholders in organizational clinical governance practices.\u003c\/li\u003e\n\u003cli\u003eContinuously improving clinical quality and safety.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThis standard integrates the principles of equity, diversity, and inclusion outlined in Annex A.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp\u003eThis standard enables health and social services organization leaders and organizational clinical decision-making teams to develop or improve the clinical governance structure and implement clinical governance practices to improve the delivery of clinical programs and services, care experiences, and care outcomes across the continuum of care.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to health and social services organizations that provide clinical programs and services across the continuum of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThis standard is aimed at the following key audiences:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOrganizational leaders and workforce members.\u003c\/strong\u003e The standard provides these audiences with information to enable the delivery of sustainable, safe, reliable, integrated, and people-centred care for clients and the community.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eClients, designated support persons, and communities.\u003c\/strong\u003e The standard provides these audiences with information that enables them to actively participate as equal members of the care team.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePolicy makers and health care stakeholders.\u003c\/strong\u003e The standard provides these audiences with information to guide the development of policies that support a healthy and competent workforce and sustainable, safe, reliable, integrated, and people-centred care for clients and the community.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\u003c\/h1\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":40383401558150,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/ClinicalGovernanceCoverENG.jpg?v=1701105875"},{"product_id":"integrated-people-centred-spinal-cord-injury-rehabilitation-program-can-hso-s3402-2024-e","title":"Integrated People-Centred Spinal Cord Injury Rehabilitation Program - CAN\/HSO S3402:2024 (E)","description":"\u003ch1\u003eAbout HSO's Standards\u003c\/h1\u003e\n\u003cp\u003eHSO’s standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that stakeholders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO’s standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection title\u003c\/strong\u003e. A section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause\u003c\/span\u003e\u003c\/strong\u003e.\u003cspan\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria\u003c\/span\u003e\u003c\/strong\u003e.\u003cspan\u003e Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines\u003c\/span\u003e\u003c\/strong\u003e. \u003cspan\u003eAdditional information and evidence to support the implementation of each criterion. \u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp\u003eCAN\/HSO S3402:2024 (E) \u003cem\u003eIntegrated People-Centred Spinal Cord Injury Rehabilitation Program \u003c\/em\u003eis a new standard that consolidates two previous HSO standards:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eHSO S3401:2018 (E) \u003cem\u003eSpinal Cord Injury Acute Services\u003c\/em\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eHSO S3402:2018 (E) \u003cem\u003eSpinal Cord Injury Rehabilitation Services\u003c\/em\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis standard is based on findings from literature reviews, clinical expertise, evidence-informed practices, and lived experiences. The published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp\u003eThe focus of the standard is on the delivery of people-centred care by teams working in an integrated spinal cord injury (SCI) rehabilitation program. This helps ensure that people living with SCI receive safe, reliable, high-quality, people-centred care, across the SCI rehabilitation continuum of care, that is based on their goals, needs, and preferences.\u003c\/p\u003e\n\u003cp\u003eThe content of this standard is structured into the following sections:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eIntegrating the SCI Rehabilitation Program Across the Continuum of Care\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eUpholding People-Centred Care\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eEnsuring Comprehensive Assessments\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eCo-designing the Individualized Care Plan\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003eEnabling a Healthy and Competent Workforce\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e \u003c\/strong\u003ePromoting Continuous Quality Improvement\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThis standard integrates the principles of equity, diversity, and inclusion outlined in Annex A.\u003c\/p\u003e\n\u003cp\u003eThis standard is aimed at the following key audiences:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOrganizational leaders and members of the workforce.\u003c\/strong\u003e This standard provides these audiences with information on delivering safe, reliable, high-quality, people-centred services in an integrated SCI rehabilitation program.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePeople living with SCI, designated support people, and communities\u003c\/strong\u003e. This standard provides these audiences with information that allows them to co-design services and participate in and support safe, reliable, high-quality, people-centred care as active members of the team.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePolicy makers and system partners.\u003c\/strong\u003e This standard provides these audiences with guidance on quality and safety, to inform policy development, build a healthy and competent workforce for the future, and ensure the delivery of safe, reliable, high-quality, people-centred services.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp\u003eThis standard provides organizational leaders, teams, partner organizations, and system partners working together in an SCI rehabilitation program with guidance on the policies, procedures, and practices that support the delivery of integrated safe, reliable, high-quality, people-centred care across the SCI rehabilitation continuum of care.\u003c\/p\u003e\n\u003cp\u003eIt does not prescribe the use of a particular approach or treatment, but rather focuses on how a comprehensive, continuous, and integrated SCI rehabilitation program can meet the needs of people living with SCI who receive rehabilitation services in health, social care, and community care settings, as well as their designated support people.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to organizational leaders, teams, partner organizations, and system partners working in health and social services organizations that provide care in an integrated SCI rehabilitation program across the SCI rehabilitation continuum of care.\u003c\/p\u003e\n\u003cp\u003eThe applicability of this standard is people of any age who experience an SCI.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch1\u003eAcknowledgements\u003c\/h1\u003e\n\u003cp\u003eThis standard was developed in partnership with Praxis Spinal Cord Institute (PRAXIS). PRAXIS is a Canadian-based not-for-profit organization that leads global collaboration in spinal cord injury research, innovation, and care and is headquartered in Vancouver, British Columbia, Canada. PRAXIS accelerates the translation of discoveries and best practices into improved treatments for people with spinal cord injuries.\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/Praxis-Logo_480x480.png?v=1709184244\" width=\"222\" height=\"70\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/Praxis-Logo_480x480.png?v=1709184244\"\u003e\u003c\/p\u003e\n\u003cp\u003eWe acknowledge the valuable contributions of the Spinal Cord Injury Research Evidence (SCIRE) in the literature review that informed the development of this standard. The SCIRE project is an international collaboration between scientists, clinicians, and consumers headquartered in Vancouver, British Columbia, and London, Ontario, Canada. The SCIRE team reviews, evaluates, and translates existing research knowledge into a clear and concise format to inform health professionals and other stakeholders on the evidence and best practices for spinal cord injury.\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/SCIRELogo_480x480.png?v=1709184151\" width=\"317\" height=\"46\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/SCIRELogo_480x480.png?v=1709184151\"\u003e\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":40538081329286,"sku":null,"price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/CoverENG.jpg?v=1707338900"},{"product_id":"workshop-agreement-for-early-psychosis-intervention","title":"Workshop Agreement for Early Psychosis Intervention","description":"\u003ch1\u003eAbout This Resource\u003c\/h1\u003e\n\u003cp\u003eThis Workshop Agreement is part of the National Mental Health and Substance Use Health Collaborative, an initiative funded by the Government of Canada and coordinated by the Standards Council of Canada intended to develop national standards for evidence-based service delivery of mental health and substance-use health (MHSUH) services in Canada \u003cspan\u003e(\u003c\/span\u003e\u003ca href=\"https:\/\/scc-ccn.ca\/resources\/news\/introducing-co-chairs-national-mental-health-and-substance-use-standardization\" rel=\"noopener\" target=\"_blank\" data-mce-href=\"https:\/\/scc-ccn.ca\/resources\/news\/introducing-co-chairs-national-mental-health-and-substance-use-standardization\"\u003eNational standards for mental health and substance use health services | Standards Council of Canada – Conseil canadien des normes\u003c\/a\u003e\u003cspan\u003e)\u003c\/span\u003e. Early psychosis intervention (EPI) is a critical component of appropriate MHSUH service delivery as it primarily affects young people and can drastically impact the quality of life and intensity of care required across the lifespan, with significant implications for the broader health system, as well as people with psychosis and their families. \u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003eA National Workshop Agreement (NWA) was explicitly undertaken for EPI to understand the unique areas of consideration for any future standards-based deliverable created to address psychosis. This project explored guidance and best practices for EPI by expanding upon the four existing provincial standards and other guidance documents as well as current research and evidence, with enhanced engagement with a variety of knowledge-holding groups across Canada, including health providers, researchers, and people with lived and living experience.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThroughout these engagements, there was agreement that EPI services in Canada should be \u003cb\u003eaccessible \u003c\/b\u003eand \u003cb\u003ehigh quality\u003c\/b\u003e. With these principles in mind, this Workshop Agreement provides recommendations for guidance that include EPI-specific considerations, organized under the following categories:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem design: \u003c\/strong\u003eincluding policy and system-level considerations to support accessible, evidence-based, and consistent mental health and substance use health systems across Canada;\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProgram delivery:\u003c\/strong\u003e including considerations for providing EPI care that is timely, culturally appropriate, equitable, person-centred, team-based, and effective;\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImplementation:\u003c\/strong\u003e including considerations for moving beyond standards to actionable, measurable, and continuous-improvement focused services within a Learning Health System.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eNotable themes identified by Workshop participants include: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePrioritizing Indigenous-led research and service design;\u003c\/li\u003e\n\u003cli\u003eImproving awareness of, and timely access to, EPI programs;\u003c\/li\u003e\n\u003cli\u003eProviding holistic care aimed at clients and their designated support person(s);\u003c\/li\u003e\n\u003cli\u003eIntegrating EPI care with substance use health services;\u003c\/li\u003e\n\u003cli\u003eProviding developmentally appropriate care that is strengths-based;\u003c\/li\u003e\n\u003cli\u003eDesigning care that is culturally safe, stigma-free, and anti-racist.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eIt was agreed that the best way to promote accessible and high-quality EPI services across the country is a set of national standards with commensurate funding, implementation support, monitoring, and accountability.\u003c\/p\u003e\n\u003ch1\u003e\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003e\u003c\/h1\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch1\u003eAcknowledgements\u003c\/h1\u003e\n\u003cp\u003eLead partners CAMH and HSO are grateful to and acknowledge the valuable contributions of supporting partners Shkaabe Makwa and the Canadian Consortium for Early Intervention in Psychosis in developing the Early Psychosis Intervention National Workshop Agreement project and deliverables.\u003c\/p\u003e\n\u003cp\u003eAlongside these organizations, a team of expert knowledge holders from across Canada joined the project Working Group and provided valuable contributions. The Working Group supported the research and design of the project phases, the facilitation of engagements with key knowledge holders, and the significant editing and review of this Workshop Agreement document to ensure the content specifically reflects the unique standards-based deliverable considerations for early psychosis intervention as heard throughout the engagements.\u003c\/p\u003e\n\u003ctable style=\"border-collapse: collapse; width: 100%; height: 184px;\" border=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 23px;\"\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003e\u003cspan data-olk-copy-source=\"MessageBody\"\u003eAmal Abdel-Baki\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eIris Kairow\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eMohammed Khan\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 23px;\"\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eAristotle Voineskos\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eJanet Durbin\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eNicola Otter\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 23px;\"\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eAugustina Ampofo\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eJennifer Wilkie\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eNicole Kozloff\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 23px;\"\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eBrittany Chisholm\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eJulian Robbins\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eRajat Jayas\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 23px;\"\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eChristopher Koegl\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eKristen Porter\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eSarah Bromley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 23px;\"\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eDonald Addington\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eLena Palaniyappan\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eSophia Frangou\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 23px;\"\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eEóin Killackey\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eLillian Duda\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eSrividya Iyer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 23px;\"\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eGeorge Foussias\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003eManuela Ferrari\u003c\/td\u003e\n\u003ctd style=\"width: 33.3333%; height: 23px;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":41141189476486,"sku":null,"price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/EarlyPsychosisInterventionENG.jpg?v=1718813339"},{"product_id":"correctional-health-services-can-hso-34008-2024-e","title":"Correctional Health Services - CAN\/HSO 34008:2024 (E)","description":"\u003ch1\u003eAbout HSO Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that interest holders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection title.\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eAdditional information and evidence to support the implementation of each criterion. \u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003eCAN\/HSO 34008:2024 (E) \u003ci style=\"mso-bidi-font-style: normal;\"\u003eCorrectional Health Services\u003c\/i\u003e is a revision of the HSO 34008:2018 (E) \u003ci style=\"mso-bidi-font-style: normal;\"\u003eCorrectional Services of Canada Health Services\u003c\/i\u003e standard. The goal of this standard is to support the delivery of high-quality and safe health care that meets the distinct needs of Correctional Service Canada Health Services’ diverse population of clients.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003eCAN\/HSO 34008:2024 (E) \u003ci style=\"mso-bidi-font-style: normal;\"\u003eCorrectional Health Services\u003c\/i\u003e is based on findings from literature reviews, clinical expertise, evidence-informed practices, and those with lived experiences. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003eThe target audiences for this standard include clients of Correctional Service Canada Health Services, their substitute decision makers and designated support persons, and Health Services teams and leaders.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003eThe content of this standard is structured into the following sections: \u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eRespecting Client Rights in the Design and Delivery of High-Quality and Safe Care\u003c\/li\u003e\n\u003cli\u003eRespecting First Nations, Inuit, and Métis Rights in the Design and Delivery of High-Quality and Safe Care\u003c\/li\u003e\n\u003cli\u003eConducting Comprehensive Assessments\u003c\/li\u003e\n\u003cli\u003eCo-designing Individualized Care Plans\u003c\/li\u003e\n\u003cli\u003eFollowing Safety and Public Health Practices\u003c\/li\u003e\n\u003cli\u003eFacilitating Continuity of Care\u003c\/li\u003e\n\u003cli\u003eMaintaining a Healthy and Competent Workforce \u003c\/li\u003e\n\u003cli\u003ePromoting Continuous Quality Improvement\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThis standard integrates the principles of equity, diversity, and inclusion outlined in Annex A: Guiding Principles for Equity, Diversity, and Inclusion.\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in; mso-pagination: widow-orphan lines-together; page-break-after: avoid;\"\u003e\u003cspan style=\"mso-ansi-language: EN-CA;\"\u003eThis standard guides Correctional Service Canada Health Services teams and leaders on \u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eproviding evidence-informed, client-centred care that values compassion, respect, dignity, trust, and autonomy;\u003c\/li\u003e\n\u003cli\u003eworking in a team-based way to deliver culturally sensitive and trauma-informed care to meet clients’ goals, abilities, and preferences;\u003c\/li\u003e\n\u003cli\u003emaintaining a healthy and competent Health Services workforce; and\u003c\/li\u003e\n\u003cli\u003eadhering to strong practices and a culture that is outcome-focused and committed to continuous learning and quality improvement.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin: 12.0pt 0in 10.0pt 0in;\" class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003eIn addition to the above, the standard also provides \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003eexternal assessment bodies with evidence-informed content that can be used in assessment programs; and \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003edecision makers with a quality and safety blueprint to guide policy development, and requirements to support the delivery of high-quality, client-centred care, and to maintain a healthy and competent Health Services workforce.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 10.0pt; line-height: normal;\"\u003e\u003cspan style=\"mso-fareast-language: EN-CA;\"\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"line-height: normal; margin: 0in 0in 10.0pt 0in;\"\u003e\u003cspan style=\"mso-fareast-language: EN-CA;\"\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\"\u003eThis standard provides teams and leaders of correctional services with criteria and guidelines for delivering high-quality and safe care.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\"\u003eThis standard outlines requirements for key areas of focus, including:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eclient rights to care;\u003c\/li\u003e\n\u003cli\u003eequity-based care;\u003c\/li\u003e\n\u003cli\u003ephysical health;\u003c\/li\u003e\n\u003cli\u003emental health and addictions care;\u003c\/li\u003e\n\u003cli\u003esafety and public health practices;\u003c\/li\u003e\n\u003cli\u003evirtual care;\u003c\/li\u003e\n\u003cli\u003epalliative care; and\u003c\/li\u003e\n\u003cli\u003ea healthy and competent workforce.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to teams and leaders of correctional services who provide health services to incarcerated people from intake to release. This standard sets requirements for high-quality and safe care provided to people aged 18 years and over sentenced to two years or more in a federal correctional facility, including facilities at all security levels and healing lodges operated by Correctional Service Canada.\u003c\/p\u003e\n\u003cp\u003eThe content of this standard would also apply to municipal, provincial, and territorial correctional facilities with adaptation to reflect the population needs and accountability for service delivery under the Canada Health Act. Future work to apply this standard to other correctional settings may be guided by feedback received from municipal, provincial, and territorial interest holders. \u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":41487664742534,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/CSCCoverPageENG.png?v=1734551718"},{"product_id":"integrated-people-centred-health-systems-can-hso-76000-2021e-reaffirmation","title":"Integrated People-Centred Health Systems (Reaffirmation) - CAN\/HSO 76000:2021 (R2025) (E)","description":"\u003ch1\u003eAbout HSO Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that stakeholders can rely on to enable people around the world to continuously improve quality of care.\u003c\/p\u003e\n\u003cp\u003eHSO standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSection Title.\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eA section of the standard that relates to a specific topic.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eClause.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eCriteria.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Requirements based on evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eGuidelines. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eAdditional information and evidence to support the implementation of each criterion.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003eThis is a reaffirmation of CAN\/HSO 76000:2021 \u003ci\u003eIntegrated People-Centred Health \u003c\/i\u003eSystems. This standard is for use by Canadian and global health and social service ministries, administrators, and authorities as well as system provider organizations and networks that have identified the integration of health and social services as a priority.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eFor optimal operationalization, CAN\/HSO 76000:2021 (R2025) is to be used in conjunction with other HSO implementation tools, products, and services that enable users to achieve their integration goals and outcomes.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe standard is divided into the following 10 design principles, each of which addresses an aspect of health and social service integration. The design principles consist of criteria and guidelines that outline preliminary requirements for effective health system integration.\u003c\/p\u003e\n\u003col\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\"\u003eDefine the population and identify desired health and well-being outcomes\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eCoordinate a comprehensive continuum of programs and services \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\"\u003eOptimize access, flow, and transitions\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cspan style=\"color: #f1583e;\" lang=\"EN-US\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cspan lang=\"EN-US\"\u003eEnable and support people-centred care teams\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDevelop and strengthen system leadership\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\"\u003eEstablish shared governance and clear accountabilities \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eAlign funding and incentives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\"\u003eImplement interoperable information systems \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\"\u003eMeasure and manage performance based on impact \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cspan lang=\"EN-US\"\u003eEmbed an adaptive learning culture\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"MsoNormal\"\u003eCAN\/HSO 76000:2021 (R2025) was developed using the best available evidence, international best practices, case studies of integrated health and social services systems, and the expertise of people with lived experience.\u003c\/p\u003e\n\u003cp style=\"line-height: normal; margin: 0in 0in 10.0pt 0in;\" class=\"MsoNormal\"\u003e\u003cspan style=\"mso-fareast-language: EN-CA;\"\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"line-height: normal; margin: 0in 0in 10.0pt 0in;\" class=\"MsoNormal\"\u003e\u003cspan style=\"mso-fareast-language: EN-CA;\"\u003eThis standard is not intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch4\u003ePurpose\u003c\/h4\u003e\n\u003cp class=\"MsoNormal\"\u003eCAN\/HSO 76000:2021 (R2025) \u003ci\u003eIntegrated\u003c\/i\u003e\u003ci style=\"mso-bidi-font-style: normal;\"\u003e People-Centred Health Systems\u003c\/i\u003e outlines evidence-informed requirements to design, implement, and evaluate integrated health and social service systems. It is targeted to policy makers and system partners that are responsible for funding, planning, coordinating, delivering, and evaluating integrated health and social services in a designated geographic area or jurisdiction.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eRecognizing that health systems are at different stages of their integration journeys, the standard is designed to be adapted to local contexts and needs and can be used to inform the design and implementation of various integration strategies.\u003c\/p\u003e\n\u003ch4\u003eApplicability\u003c\/h4\u003e\n\u003cp class=\"MsoNormal\"\u003eCAN\/HSO 76000:2021 (R2025) \u003ci style=\"mso-bidi-font-style: normal;\"\u003eIntegrated People-Centred Health Systems\u003c\/i\u003e is intended for Canadian and international health and social service systems and is for use by policy makers and system partners including sectors that address the SDH.\u003c\/p\u003e\n\u003ch1\u003eAcknowledgements\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-no-proof: yes;\"\u003eHSO is grateful to and acknowledges the valuable contributions of the following people in the development of this standard: \u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 0in;\" class=\"MsoNormal\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt; line-height: 107%;\"\u003eHeather Gifford, PhD\u003cbr\u003eWhakauae Research for Māori Health and Development\u003cbr\u003eWhanganui, New Zealand\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 0in;\" class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cp style=\"margin-bottom: 0in;\" class=\"MsoNormal\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt; line-height: 107%; mso-ansi-language: IT;\" lang=\"IT\"\u003eThomas Custers\u003cbr\u003eMinistry of Health and Long-Term Care\u003cbr\u003eOntario, Canada\u003c\/span\u003e\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":41644832096390,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/IPCHS-2025CoverPageENG.png?v=1742321123"},{"product_id":"accountability-for-quality-of-care-hso-5000-2025-e","title":"Accountability for Quality of Care - HSO 5000:2025 (E)","description":"\u003cp\u003eHealth Standards Organization (HSO) develops evidence-informed health and social service standards and required safety practices (RSPs), assessment programs, and quality improvement solutions.\u003c\/p\u003e\n\u003cp\u003eThis document contains the content of an RSP. An RSP is an evidence-informed and measurable safety imperative in the delivery of safe, high-quality, and reliable care. RSPs are focused on the implementation of proactive, safe, and reliable practices in partnership with clients to prevent, respond to, and manage physical, psychological, and cultural harm.\u003c\/p\u003e\n\u003cp\u003eRSPs are informed by published literature, clinical expertise, evidence-informed practices, and those with lived experiences.\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":42525144088710,"sku":null,"price":100.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/AccountabilityforQualityofCare.png?v=1761244073"},{"product_id":"adhering-to-a-do-not-use-list-of-abbreviations-symbols-and-dose-designations-hso-5011-2025-e","title":"Adhering to a Do-Not- Use List of Abbreviations, Symbols, and Dose Designations - HSO 5011:2025 (E)","description":"\u003cp\u003eHealth Standards Organization (HSO) develops evidence-informed health and social service standards and required safety practices (RSPs), assessment programs, and quality improvement solutions.\u003c\/p\u003e\n\u003cp\u003eThis document contains the content of an RSP. 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Standards create a strong people-centred health care system that interest holders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSection title.\u003c\/strong\u003e A section of the standard that relates to a specific topic.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eClause.\u003c\/strong\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCriteria.\u003c\/strong\u003e Requirements informed by evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eGuidelines.\u003c\/strong\u003e Additional information and evidence to support the implementation of each criterion.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eHSO standards integrate gender responsiveness though three key mechanisms:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDiverse representation.\u003c\/strong\u003e The Technical Committee for each standard includes a diverse range of genders and professional backgrounds. This composition supports the inclusion of lived experiences and clinical perspectives on gendered differences in care delivery that are central to the development process.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eEvidence-informed research.\u003c\/strong\u003e HSO Standards draw on research that explores gender-based differences in health issues and care delivery. This includes examining variations in prevalence, symptom expression, access to and experiences of care, treatment, outcomes and service standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eInclusive language.\u003c\/strong\u003e HSO standards use inclusive gender-responsive language that respects diverse gender identities and reflects both physical and physiological as well as social and cultural dimensions of gender.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eRefer to Annex A for additional equity-based principles integrated throughout all HSO standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eCAN\/HSO 83001:2025 (E) \u003cem\u003eVirtual Care\u003c\/em\u003e is a new edition of the CAN\/HSO 83001:2018 \u003cem\u003eVirtual Health\u003c\/em\u003e standard. The goal of this standard is to ensure the high-quality delivery of virtual care that meets the needs diverse population of clients.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThe standard was developed using published evidence and input from diverse interest holders, including people with lived experience. Gender-responsiveness informed inclusive Technical Committee recruitment, public consultation, evidence synthesis, and integration of equity, diversity, and cultural safety principles (see Annex A) throughout the development of the standard. The content of this standard is structured into the following sections:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eService Design\u003c\/li\u003e\n\u003cli\u003eDelivery of Care\u003c\/li\u003e\n\u003cli\u003eIntegrated Care\u003c\/li\u003e\n\u003cli\u003eWorkforce Competency\u003c\/li\u003e\n\u003cli\u003eContinuous Quality Improvement\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe intended audiences for this standard include clients, care partners, members of the workforce, and organizational leaders of all health care and social service organizations that deliver virtual care.\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in; mso-pagination: widow-orphan lines-together; page-break-after: avoid;\" class=\"Normal-criteria\"\u003eThis standard guides health care and social service organizations that deliver virtual care to\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eprovide evidence-informed, people-centred care that values compassion, respect, dignity, trust, and autonomy;\u003c\/li\u003e\n\u003cli\u003ework in an interprofessional team-based way to deliver culturally safe and trauma-informed care that meets clients' goals, abilities, and preferences;\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin: 12.0pt 0in 10.0pt 0in;\"\u003e\u003cspan lang=\"EN-US\"\u003eIn addition to the above, the standard also provides \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003eexternal assessment bodies with evidence-informed content that can be used in assessment programs; and \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003edecision makers with a quality and safety blueprint to guide policy development, and requirements to support the delivery of high-quality, client-centred care, and to maintain a healthy and competent Health Services workforce.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003eenable a healthy and competent workforce; and\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\n\u003cspan lang=\"EN-US\"\u003euphold outcome-focused practices and a culture committed to continuous learning and quality improvement.\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan lang=\"EN-US\"\u003eIn addition to the above, the standard also provides\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003eexternal assessment bodies with evidence-informed content that can be used in assessment programs; and\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003edecision makers with a quality and safety blueprint to guide policy development and requirements to ensure the delivery of high-quality, people-centred care and enable a healthy and competent workforce.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-bottom: 10.0pt; line-height: normal;\" class=\"MsoNormal\"\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 10.0pt; line-height: normal;\" class=\"MsoNormal\"\u003eThis standard is intended to be used as part of a conformity assessment.\u003c\/p\u003e\n\u003cp style=\"margin-bottom: 10.0pt; line-height: normal;\" class=\"MsoNormal\"\u003eThis standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003eThis standard provides guidance for delivering high-quality virtual care as part of an integrated system of care.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003eThis standard outlines the accountabilities of organizational leaders to govern and support high-quality virtual care, and of people and teams to participate in personalized, safe virtual care encounters that support continuous learning and quality improvement. It emphasizes commitment to equity, diversity and inclusion; cultural safety; coordinated and integrated care; access for people in rural and remote areas; and a culture focused on continuous improvement and outcomes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003eThis standard does not prescribe technical or security requirements for virtual care.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan lang=\"EN-US\"\u003eData governance is out of scope for this standard.\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to all health care and social service organizations that deliver virtual care to clients of all ages.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":42961401348230,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/VC-EnglishCover.png?v=1765309771"},{"product_id":"infection-prevention-and-control-can-hso-4001-2026-e","title":"Infection Prevention and Control - CAN\/HSO 4001:2026 (E)","description":"\u003ch1\u003eAbout HSO Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that interest holders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSection title.\u003c\/strong\u003e A section of the standard that relates to a specific topic.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eClause.\u003c\/strong\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCriteria.\u003c\/strong\u003e Requirements informed by evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eGuidelines.\u003c\/strong\u003e Additional information and evidence to support the implementation of each criterion.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eHSO standards integrate gender responsiveness though three key mechanisms:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDiverse representation.\u003c\/strong\u003e The Technical Committee for each standard includes a diverse range of genders and professional backgrounds. This composition supports the inclusion of lived experiences and clinical perspectives on gendered differences in care delivery that are central to the development process.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eEvidence-informed research.\u003c\/strong\u003e HSO Standards draw on research that explores gender-based differences in health issues and care delivery. This includes examining variations in prevalence, symptom expression, access to and experiences of care, treatment, outcomes and service standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eInclusive language.\u003c\/strong\u003e HSO standards use inclusive gender-responsive language that respects diverse gender identities and reflects both physical and physiological as well as social and cultural dimensions of gender.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eRefer to Annex A for additional equity-based principles integrated throughout all HSO standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003eCAN\/HSO 4001:2026 (E) \u003cem\u003eInfection Prevention and Control\u003c\/em\u003e is a new National Standard of Canada incorporating and superseding content from HSO 4001:2018 (E) \u003cem\u003eInfection Prevention and Control\u003c\/em\u003e, HSO 22002:2018 (E) \u003cem\u003eInfection Prevention and Control for Aboriginal Substance Misuse Services\u003c\/em\u003e, and HSO 34011:2018 (E) \u003cem\u003eInfection Prevention and Control for Community-Based Organizations\u003c\/em\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003eThe standard was developed using published evidence and input from diverse interest holders, including people with lived experience. Gender-responsiveness informed inclusive Technical Committee recruitment, public consultation, evidence synthesis, and integration of equity, diversity, and cultural safety principles (see Annex A) throughout the development of the standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/span\u003e\u003cspan lang=\"EN-US\" style=\"mso-bidi-font-size: 10.0pt;\"\u003e\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\"\u003eThis standard provides guidance to support infection prevention and control (IP\u0026amp;C) across all settings where health care is provided through a robust IP\u0026amp;C program including routine practices, additional precautions, surveillance, outbreaks, and pandemic preparedness. It promotes consistent, evidence informed practices to reduce the risk of infection transmission; protect the health and safety of clients, care partners, workforce, and communities; and plan, implement, and evaluate the impact of the IP\u0026amp;C program.\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\"\u003eThis standard specifies the accountabilities of the organizational leaders, interprofessional IP\u0026amp;C committee, clinical team, and team in developing and maintaining IP\u0026amp;C programs. It provides direction on IP\u0026amp;C measures, including routine practices such as hand hygiene, use of personal protective equipment, environmental cleaning, handling of linen and sharps, management of blood, body fluids, and biohazardous materials, and occupational health and safety. It also includes guidance on immunization policy development, antimicrobial stewardship, surveillance systems, the identification and management of notifiable diseases, clusters, and outbreaks, as well as pandemic preparedness planning.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003e\u003cspan lang=\"EN-US\"\u003eThis standard does not prescribe specific operational models, clinical practice guidelines, or staffing ratios. Rather it seeks to embed people-centred care principles into IP\u0026amp;C practices and promote the translation of evidence into action by encouraging continuous learning opportunities for team members. The standard upholds a commitment to equity, diversity, inclusion, and cultural safety; coordinated care and integrated services, and a quality improvement and outcomes-focused culture.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to all health and social services organizations with a role in infection prevention and control.\u003c\/p\u003e\n\u003cp\u003eThe defined population for this standard is all ages.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":42992333815942,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/IPCCoverEN.png?v=1765837766"},{"product_id":"medication-management-can-hso-3001-2026-e","title":"Medication Management - CAN\/HSO 3001:2026 (E)","description":"\u003ch1\u003eAbout HSO Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that interest holders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSection title.\u003c\/strong\u003e A section of the standard that relates to a specific topic.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eClause.\u003c\/strong\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCriteria.\u003c\/strong\u003e Requirements informed by evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eGuidelines.\u003c\/strong\u003e Additional information and evidence to support the implementation of each criterion.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eHSO standards integrate gender responsiveness though three key mechanisms:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDiverse representation.\u003c\/strong\u003e The Technical Committee for each standard includes a diverse range of genders and professional backgrounds. This composition supports the inclusion of lived experiences and clinical perspectives on gendered differences in care delivery that are central to the development process.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eEvidence-informed research.\u003c\/strong\u003e HSO Standards draw on research that explores gender-based differences in health issues and care delivery. This includes examining variations in prevalence, symptom expression, access to and experiences of care, treatment, outcomes and service standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eInclusive language.\u003c\/strong\u003e HSO standards use inclusive gender-responsive language that respects diverse gender identities and reflects both physical and physiological as well as social and cultural dimensions of gender.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eRefer to Annex A for additional equity-based principles integrated throughout all HSO standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003eCAN\/HSO 3001:2026 (E) \u003cem\u003eMedication Management\u003c\/em\u003e is a new edition of the CAN\/HSO 3001:2019 (E) \u003cem\u003eMedication Management\u003c\/em\u003e standard. This new edition incorporates and supersedes the content from CAN\/HSO 34014:2019 (E) \u003cem\u003eMedication Management for Community-Based Organizations\u003c\/em\u003e, CAN\/HSO 5030:2020 (E) \u003cem\u003eAntimicrobial Stewardship\u003c\/em\u003e\u003cbr\u003e\u003cem\u003eProgram\u003c\/em\u003e, CAN\/HSO 11013:2022 (E) \u003cem\u003eCannabis Use for Medical Purposes: Inpatient Care Settings, \u003c\/em\u003eand HSO 51001:2018 (E) \u003cem\u003eCommunity Pharmacy Services\u003c\/em\u003e.\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003eThe standard was developed using published evidence and input from diverse interest holders, including people with lived experience. Gender-disaggregated data was considered during the literature review. Additionally, gender responsiveness was addressed through inclusive consultation and integration of equity, diversity, and cultural safety principles. Physical, physiological, and social gender considerations informed requirements for individualized care and decision-making. The technical committee included experts and users from multiple sectors, and the scope spans all populations and care settings, embedding gender equity throughout the technical content.\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003eThis standard provides guidance for all activities related to establishing a medication management program, prescribing, preparing, storing, dispensing, administering, monitoring effects, and disposing of medications. It applies to all medication types and modalities, such as controlled substances, medically authorized cannabis products, investigational and special access medications, compounded products, and complementary and alternative medicines. The standard also includes requirements for antimicrobial stewardship, deprescribing, and environmental sustainability.\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003eThis standard specifies the accountabilities of organizational leaders, the clinical team, the pharmacy team, and the team that includes the client and their care partner(s) as integrated members in collaboratively enabling safe medication practices and reducing medication-related hazards, close calls, and incidents across all care settings for all populations.\u003c\/p\u003e\n\u003cp class=\"Normal-criteria\" style=\"margin-left: 0in;\"\u003eThis standard does not prescribe clinical practice guidelines, dosing requirements, or technical guidelines. Rather, it seeks to embed people-centred care principles into medication management practices and promote the translation of evidence into action by encouraging continuous learning for regulated health care professionals and unregulated health care providers. The standard upholds a commitment to equity, diversity, inclusion, and cultural safety; coordinated care and integrated services; and a quality-improvement and outcomes-focused culture.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to all health and social service organizations with a role in medication management.\u003c\/p\u003e\n\u003cp\u003eThe defined population for this standard is all ages.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":42993109041286,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/MMCoverEN.png?v=1765897701"},{"product_id":"home-care-and-support-services-can-hso-35001-2026-e","title":"Home Care and Support Services - CAN\/HSO 35001:2026 (E)","description":"\u003ch1\u003eAbout HSO Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that interest holders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSection title.\u003c\/strong\u003e A section of the standard that relates to a specific topic.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eClause.\u003c\/strong\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCriteria.\u003c\/strong\u003e Requirements informed by evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eGuidelines.\u003c\/strong\u003e Additional information and evidence to support the implementation of each criterion.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eHSO standards integrate gender responsiveness though three key mechanisms:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDiverse representation.\u003c\/strong\u003e The Technical Committee for each standard includes a diverse range of genders and professional backgrounds. This composition supports the inclusion of lived experiences and clinical perspectives on gendered differences in care delivery that are central to the development process.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eEvidence-informed research.\u003c\/strong\u003e HSO Standards draw on research that explores gender-based differences in health issues and care delivery. This includes examining variations in prevalence, symptom expression, access to and experiences of care, treatment, outcomes and service standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eInclusive language.\u003c\/strong\u003e HSO standards use inclusive gender-responsive language that respects diverse gender identities and reflects both physical and physiological as well as social and cultural dimensions of gender.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eRefer to Annex A for additional equity-based principles integrated throughout all HSO standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eCAN\/HSO 35001:2025 (E) \u003cem\u003eHome Care and Home Support Services\u003c\/em\u003e builds on the following HSO standards to form a new standard:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eHSO 35001:2018 (E) \u003cem\u003eHome Care Services \u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eHSO 35002:2018 (E) \u003cem\u003eHome Support Services \u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eThis standard focuses on enabling high-quality, people-centred care at home that meets the care needs and preferences of people of all ages across the spectrum of acuity.\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eThe standard was developed using published evidence and input from diverse interest holders, including people with lived experience. Gender-responsiveness informed inclusive Technical Committee recruitment, public consultation, evidence synthesis, and integration of equity, diversity, and cultural safety principles (see Annex A) throughout the development of the standard. The content of this standard is structured into the following sections:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003eService Design\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003eTeam-Based Care\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003eIntegrated Care\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003eWorkforce Competency, Safety, and Well-being Continuous Quality Improvement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThe standard provides clear requirements and accountabilities for home care clients and care partners, teams, leaders and community partners as they work together towards achieving:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003epersonalized and safe home care practices, committed to equity, diversity and inclusion and cultural safety; coordinated care and integrated services;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003ea healthy, safe, and competent workforce and a quality improvement and outcomes-focused culture.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/span\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003e\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eThis standard provides guidance for organizational leaders and interprofessional teams, including clients and their care partner(s) delivering safe, high-quality, people-centred health care and support services in a client's home, across the full range of acuity and for all populations. It addresses care needs such as post-acute recovery, daily living support, rehabilitation, parenteral care, mental health, complex care, chronic condition management, palliative care, and end of life care. Technology-enabled, team-based care is included where appropriate.\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eIt emphasizes commitment to equity, diversity, and inclusion; cultural safety; coordinated and integrated care using emerging technologies where appropriate; workforce safety, well-being, and competence; and a culture focused on continuous quality improvement and outcomes. \u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eThis standard does not prescribe clinical practice guidelines, funding requirements, or technical specifications.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to all health and social service organizations that deliver services in a client's home. It applies to clients of all ages.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":43064151769222,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/HomeCareAndSupportServicesCover.png?v=1768851848"},{"product_id":"inpatient-services-hso-11004-2026-e","title":"Inpatient Services - HSO 11004:2026 (E)","description":"\u003ch1\u003eAbout HSO Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that interest holders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSection title.\u003c\/strong\u003e A section of the standard that relates to a specific topic.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eClause.\u003c\/strong\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCriteria.\u003c\/strong\u003e Requirements informed by evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eGuidelines.\u003c\/strong\u003e Additional information and evidence to support the implementation of each criterion.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eHSO standards integrate gender responsiveness though three key mechanisms:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDiverse representation.\u003c\/strong\u003e The Technical Committee for each standard includes a diverse range of genders and professional backgrounds. This composition supports the inclusion of lived experiences and clinical perspectives on gendered differences in care delivery that are central to the development process.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eEvidence-informed research.\u003c\/strong\u003e HSO Standards draw on research that explores gender-based differences in health issues and care delivery. This includes examining variations in prevalence, symptom expression, access to and experiences of care, treatment, outcomes and service standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eInclusive language.\u003c\/strong\u003e HSO standards use inclusive gender-responsive language that respects diverse gender identities and reflects both physical and physiological as well as social and cultural dimensions of gender.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eRefer to Annex A for additional equity-based principles integrated throughout all HSO standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eHSO 11004:2026 (E) \u003ci\u003eInpatient Services \u003c\/i\u003eis a new edition of the HSO 11004:2018 (E) \u003ci\u003eInpatient Services \u003c\/i\u003estandard. The goal of this standard is to support the delivery of high-quality, safe inpatient services that meet the needs of diverse client populations. The target audiences for this standard include health systems leaders and policymakers, organizational leaders, and their teams as well as individual clients and their care partners. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify; line-height: normal; margin: 0in 0in 10.0pt 0in;\"\u003eThis standard\u003ci\u003e \u003c\/i\u003eis evidence-informed, based on findings from the literature, clinical expertise, and those with lived experiences. \u003cspan style=\"mso-fareast-language: EN-CA;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eThe content of this standard is structured into the following sections:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eService Design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eService Planning and Coordination\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eWorkforce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003e Care Delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eComprehensive Assessment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eCare Planning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eCare Pathways \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eContinuous Quality Improvement\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eThis standard provides guidance on:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eproviding evidence-informed, people-centred care that values compassion, dignity, trust, and autonomy.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eworking in a team-based way to deliver culturally sensitive and trauma-informed care to meet clients’ goals, abilities, and preferences. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003emaintaining a healthy and competent health services workforce; and \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eadhering to practices and a culture that is outcome-focused and committed to continuous learning and quality improvement. \u003cem\u003e\u003cbr\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: justify;\" class=\"MsoNormal\"\u003e\u003cspan style=\"color: black; mso-themecolor: text1;\"\u003eIn addition to the above, the standard also provides: \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eexternal assessment bodies with evidence-informed content that can be used in assessment programs; and \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003edecision makers with a blueprint to guide policy development for delivering safe, quality care, and requirements to support the delivery of high-quality, people-centred care, and to maintain a healthy and competent Health Services workforce.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/span\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003e\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify;\"\u003eThis standard supports health and social service organizations that provide care to clients admitted to inpatient settings as part of an integrated system of care. For the purposes of this standard, an inpatient is any client for whom a licensed provider has issued a formal admission order and who has been registered and assigned to an acute care team, with the expectation of staying overnight \u003cspan style=\"mso-bidi-font-family: Arial;\"\u003e(Canadian Institute for Health Information, 2016a, 2025b; Valaitis, 2023)\u003c\/span\u003e. Admission is for the short-term treatment of injury or illness that requires hospital-based care \u003cspan style=\"mso-bidi-font-family: Arial;\"\u003e(Canadian Institute for Health Information, 2016a, 2025b; Valaitis, 2023)\u003c\/span\u003e.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify;\"\u003eThe standard outlines hospital-wide practices to promote quality and safety in inpatient care for people of all ages. It applies to settings where clients are formally admitted and monitored for short-term treatment of injury or illness, including care delivered in unconventional care spaces or to clients receiving alternative levels of care. It does not apply to services providing emergent or urgent care, outpatient care, complex continuing care, or other specialized care addressed in separate standards, such as perioperative, rehabilitation, obstetrics, oncology, or palliative care.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify;\"\u003eThis standard does not prescribe clinical practice guidelines or technical guidelines. Rather it seeks to embed people-centred care principles into inpatient services and promote the translation of evidence into action by encouraging continuous learning opportunities for healthcare professionals. This standard upholds a commitment to equity, diversity, inclusion, and cultural safety, coordinated care and integrated services, and a quality improvement and outcomes-focused culture.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify;\"\u003eThis standard applies to all health and social services organizations with a role in the provision of inpatient services.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify;\"\u003e\u003cspan style=\"mso-no-proof: yes;\"\u003eThe defined population for this standard is all ages. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":43509452996742,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/Inpatient_Services_-_Cover_English.png?v=1772778921"}],"url":"https:\/\/store.healthstandards.org\/fr\/collections\/products-by-language-english\/national-standard-of-canada-nsc.oembed","provider":"Health Standards Organization (HSO)","version":"1.0","type":"link"}