{"product_id":"home-care-and-support-services-can-hso-35001-2026-e","title":"Home Care and Support Services - CAN\/HSO 35001:2026 (E)","description":"\u003ch1\u003eAbout HSO Standards\u003c\/h1\u003e\n\u003cp\u003eHSO standards are the foundation on which leading-edge accreditation programs and evidence-informed public policy are built. Standards create a strong people-centred health care system that interest holders can rely on to enable people around the world to continuously improve quality of care.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eHSO standards are formatted using the following structure:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSection title.\u003c\/strong\u003e A section of the standard that relates to a specific topic.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eClause.\u003c\/strong\u003e A thematic statement that introduces a set of criteria.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCriteria.\u003c\/strong\u003e Requirements informed by evidence that describe what is needed by people to achieve a particular activity. Each criterion outlines the intent, action, and accountability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eGuidelines.\u003c\/strong\u003e Additional information and evidence to support the implementation of each criterion.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eHSO standards integrate gender responsiveness though three key mechanisms:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDiverse representation.\u003c\/strong\u003e The Technical Committee for each standard includes a diverse range of genders and professional backgrounds. This composition supports the inclusion of lived experiences and clinical perspectives on gendered differences in care delivery that are central to the development process.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eEvidence-informed research.\u003c\/strong\u003e HSO Standards draw on research that explores gender-based differences in health issues and care delivery. This includes examining variations in prevalence, symptom expression, access to and experiences of care, treatment, outcomes and service standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eInclusive language.\u003c\/strong\u003e HSO standards use inclusive gender-responsive language that respects diverse gender identities and reflects both physical and physiological as well as social and cultural dimensions of gender.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eRefer to Annex A for additional equity-based principles integrated throughout all HSO standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964138\"\u003e\u003c\/a\u003eAbout This Standard\u003c\/h1\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eCAN\/HSO 35001:2025 (E) \u003cem\u003eHome Care and Home Support Services\u003c\/em\u003e builds on the following HSO standards to form a new standard:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eHSO 35001:2018 (E) \u003cem\u003eHome Care Services \u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eHSO 35002:2018 (E) \u003cem\u003eHome Support Services \u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eThis standard focuses on enabling high-quality, people-centred care at home that meets the care needs and preferences of people of all ages across the spectrum of acuity.\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eThe standard was developed using published evidence and input from diverse interest holders, including people with lived experience. Gender-responsiveness informed inclusive Technical Committee recruitment, public consultation, evidence synthesis, and integration of equity, diversity, and cultural safety principles (see Annex A) throughout the development of the standard. The content of this standard is structured into the following sections:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003eService Design\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003eTeam-Based Care\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003eIntegrated Care\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003eWorkforce Competency, Safety, and Well-being Continuous Quality Improvement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThe standard provides clear requirements and accountabilities for home care clients and care partners, teams, leaders and community partners as they work together towards achieving:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003epersonalized and safe home care practices, committed to equity, diversity and inclusion and cultural safety; coordinated care and integrated services;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003ea healthy, safe, and competent workforce and a quality improvement and outcomes-focused culture.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThe published evidence used to inform this standard can be found in the bibliography.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003eThis standard is intended to be used as part of a conformity assessment. This standard will undergo periodic maintenance. HSO will review and publish this standard on a schedule not to exceed five years from the date of publication.\u003c\/span\u003e\u003cspan style=\"mso-bidi-font-size: 10.0pt;\" lang=\"EN-US\"\u003e\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003ca name=\"_Toc80964141\"\u003e\u003c\/a\u003eScope\u003c\/h1\u003e\n\u003ch3\u003ePurpose\u003c\/h3\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eThis standard provides guidance for organizational leaders and interprofessional teams, including clients and their care partner(s) delivering safe, high-quality, people-centred health care and support services in a client's home, across the full range of acuity and for all populations. It addresses care needs such as post-acute recovery, daily living support, rehabilitation, parenteral care, mental health, complex care, chronic condition management, palliative care, and end of life care. Technology-enabled, team-based care is included where appropriate.\u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eIt emphasizes commitment to equity, diversity, and inclusion; cultural safety; coordinated and integrated care using emerging technologies where appropriate; workforce safety, well-being, and competence; and a culture focused on continuous quality improvement and outcomes. \u003c\/p\u003e\n\u003cp style=\"margin-left: 0in;\" class=\"Normal-criteria\"\u003eThis standard does not prescribe clinical practice guidelines, funding requirements, or technical specifications.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eApplicability\u003c\/h3\u003e\n\u003cp\u003eThis standard applies to all health and social service organizations that deliver services in a client's home. It applies to clients of all ages.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"Health Standards Organization (HSO)","offers":[{"title":"Default Title","offer_id":43064151769222,"sku":null,"price":500.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/3474\/files\/HomeCareAndSupportServicesCover.png?v=1768851848","url":"https:\/\/store.healthstandards.org\/fr\/products\/home-care-and-support-services-can-hso-35001-2026-e","provider":"Health Standards Organization (HSO)","version":"1.0","type":"link"}