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Community Pharmacy Services - HSO 51001:2018(E)

Community Pharmacy Services - HSO 51001:2018(E)

$119.00 CAD

The Community Pharmacy Services standard applies to independent pharmacies and hospital outpatient pharmacies. The standard promotes a collaborative approach to safety and quality by addressing all aspects of the medication management process, from storage, selection, and preparation, to dispensing medication, and following up with clients regarding their medication needs where required.

Organizations are responsible for ensuring that the functions outlined in the Community Pharmacy standard are completed by qualified individuals in line with their scope of practice and applicable regulations.

The standard contains the following sections:

  • Investing in pharmacy services
  • Having the right people
  • Delivering quality pharmacy services
  • Engaging clients in medication safety
  • Maintaining efficient information systems
  • Monitoring the quality and safety of pharmacy services

This is a standalone HSO standard and is not meant for assessment purposes. If you are part of an assessment program (such as accreditation) with one of our partners such as Accreditation Canada, NIAZ, IQG or others, your assessment provider will provide you with the assessment standard before it is introduced to your program. For information on assessment standards or to obtain the copy specific to your program, please contact your assessment provider.

Requesting printed standards: Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email

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