Emergency Department V3 EN
HSO's Emergency Department standards are intended for organizations that provide initial treatment to clients with a broad spectrum of illnesses and injuries, some of which may be life-threatening and requiring immediate attention. The Emergency Department (ED) is located within an acute care facility, and may also be known as the emergency room (ER), emergency ward (EW), accident & emergency (A&E) department or casualty department.
The Emergency Department standards help organizations assess quality at the point of service delivery. They are based upon five key elements of service excellence: clinical leadership, people, process, information, and performance.
The Emergency Department Services standards contain the following subsections:
- Investing in Emergency Department Services
- Having the Right People
- Delivering Quality Emergency Department Services
- Maintaining Accessible and Efficient Clinical Information Systems
- Having a Positive Impact on Outcomes
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