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Telehealth - HSO 83001:2018(E)

Telehealth - HSO 83001:2018(E)

$119.00 CAD

The following standard recognizes that telehealth is an important component in the delivery of health services.

Telehealth has become an increasingly valuable and viable method of service delivery, communication, information transfer, and education. This standard enables an assessment of the components of the organization that support quality and safety in the delivery of telehealth services.

As organizations work together to deliver telehealth services, there is often shared responsibility for the effectiveness of telehealth services. Any organization using the Telehealth Standard is responsible to ensure compliance within their organization, and to work with applicable partners and other stakeholders to meet accreditation standards.

HSO is an independent, not‑for‑profit corporation and is registered in Canada as a charity, in accordance with Canada Revenue Agency rules, with a mandate to enable and empower people around the world to continuously improve quality of care.

While designated as a Standards Development Organization by the Standards Council of Canada (SCC), HSO operates independently from SCC. HSO does not receive ongoing funding from SCC, other crown corporations of Canada, or federal or provincial entities.

HSO charges a nominal fee to help offset the associated costs of development and maintenance of HSO standards, as most HSO standards are self-funded.

If cost is a barrier to accessing an HSO standard, please email and a team member will assist you.

Standards available for purchase through this E-Store are considered HSO standards and must only be used in accordance with applicable HSO Terms of Use or client agreement and are not applicable for assessment purposes. If you are part of an assessment program such as the Qmentum accreditation program, with one of our partners including Accreditation Canada, Qualicor Europe, IQG, or IQMH, your assessment body will provide you with the assessment standard prior to the standard being incorporated into your program and used for surveys or assessment purposes. For information on assessment standards, or to obtain the version specific to your program, please contact your assessment provider.

Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email

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